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Nicholas Pastorelli
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Nicholas Pastorelli
Service Advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
17 Reviews
17 Reviews
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17 Reviews of Nicholas Pastorelli
Verified Customer
April 22, 2025
Very quick and efficient oil change. Courteous and knowledgeable staff answered all my questions and concerns. Courteous and knowledgeable staff answered all my questions and concerns. More
by Wolfpupsarah99
Other Employees Tagged: JEREMIAH PFLUGER
April 10, 2025
They were able to get me in quickly after an oil leak where the drain plug was not tightened all the way and it was leaking. so i'm glad they fixed their mistake. where the drain plug was not tightened all the way and it was leaking. so i'm glad they fixed their mistake. More
by Tomgt2005
Other Employees Tagged: Abigail Lundberg
April 06, 2025
We have purchased three vehicles through Russ and have been more then satisfied with each one. Their service dept is top notch and everyone is always friendly and helpful. been more then satisfied with each one. Their service dept is top notch and everyone is always friendly and helpful. More
by JJASREIMAN
Other Employees Tagged: Abigail Lundberg, Ryan Knepprath
March 28, 2025
Everyone was very friendly and seemed like a good team. Multiple people ask if they could help me. The report on the condition of my service was very complete. Although one section of the video had a bad a Multiple people ask if they could help me. The report on the condition of my service was very complete. Although one section of the video had a bad audio connection. (No one’s fault). I will be returning for future service. More
by dutrisac24
Other Employees Tagged: Abigail Lundberg
March 21, 2025
They are friendly and efficient. It is a positive environment that has helped solve several vehicle questions. It is a positive environment that has helped solve several vehicle questions. More
by ms.gordontvi
Other Employees Tagged: Seth A Tearney, Abigail Lundberg, Ryan Knepprath
March 21, 2025
Very friendly and a willingness to work with you trying to meet your affordability.I would buy another Toyota to meet your affordability.I would buy another Toyota More
by PAMYLES04
Other Employees Tagged: Travis Schubert, Mitch Darrow, Janessa Rios, Kim Van Ourkerk, Brandon Vetter
March 14, 2025
Easy to make an appt, sometimes next day. Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. C Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. Clean comfortable waiting area w natural light. Window sticker reminds me of next service. Treated w respect: much appreciated 👏 More
by Lisamburr59
March 02, 2025
This time was no exception the service department did not disappoint. The customer service was outstanding, Nick was extremely professional and the video they send to go through the inspection is just aweso disappoint. The customer service was outstanding, Nick was extremely professional and the video they send to go through the inspection is just awesome. More
by SUETREIS
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