

Nicholas Pastorelli
Service Advisor
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
12 Reviews
Write a Review12 Reviews of Nicholas Pastorelli
March 28, 2025
Everyone was very friendly and seemed like a good team. Multiple people ask if they could help me. The report on the condition of my service was very complete. Although one section of the video had a bad a Multiple people ask if they could help me. The report on the condition of my service was very complete. Although one section of the video had a bad audio connection. (No one’s fault). I will be returning for future service. More
Other Employees Tagged: Abigail Lundberg
March 21, 2025
They are friendly and efficient. It is a positive environment that has helped solve several vehicle questions. It is a positive environment that has helped solve several vehicle questions. More
Other Employees Tagged: Seth A Tearney, Abigail Lundberg, Ryan Knepprath
March 21, 2025
Very friendly and a willingness to work with you trying to meet your affordability.I would buy another Toyota to meet your affordability.I would buy another Toyota More
Other Employees Tagged: Travis Schubert, Mitch Darrow, Janessa Rios, Kim Van Ourkerk, Brandon Vetter
March 14, 2025
Easy to make an appt, sometimes next day. Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. C Easy to get to. Entrance marked: visible from driveway entrance. Friendly knowledgeable staff. Historical records track notes from previous visits. Clean comfortable waiting area w natural light. Window sticker reminds me of next service. Treated w respect: much appreciated 👏 More
March 02, 2025
This time was no exception the service department did not disappoint. The customer service was outstanding, Nick was extremely professional and the video they send to go through the inspection is just aweso disappoint. The customer service was outstanding, Nick was extremely professional and the video they send to go through the inspection is just awesome. More
February 26, 2025
Always a friendly and helpful experience. If there is a problem they always come through and make it right. Love the store! If there is a problem they always come through and make it right. Love the store! More
Other Employees Tagged: Noah Luckiesh, Seth A Tearney, Rob Martin, Justin Gersonde, Jordan Seagren, JEREMIAH PFLUGER, Keith Mcginnis, Abigail Lundberg, Nick Inman
February 22, 2025
The crew was ready for me and so was Rob . I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. I was early and they took care of me and my vehicle in a timely fashion. Very friendly as well. More
Other Employees Tagged: Rob Martin, Keith Mcginnis
February 19, 2025
Very good customer service. .. they are always pleasant and explain everything easy enough for me to understand .. they are always pleasant and explain everything easy enough for me to understand More
Other Employees Tagged: Seth A Tearney
February 03, 2025
Rob, Ryan, Nick, and Abbie were all very friendly and professional! I'll definitely be back! professional! I'll definitely be back! More
Other Employees Tagged: Rob Martin, Abigail Lundberg, Ryan Knepprath