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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
201 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

201 Reviews

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201 Reviews of Nathan (Nate) Garcia

January 21, 2026

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Employee Rating

Nathan is our usual rep but he wass going on vacation. He set us up with Maria and she did fine. All work done and updates on timing made. More

by rld0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Maria Jimenez

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Jan 21, 2026

Germain Honda of Surprise responded

Thank you for letting us know that Maria stepped in to assist you while Nathan was out and ensured a positive 5-star experience. See you next time. Best Regards, Sassha Motz General Manager

January 19, 2026

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I trust this dealership with all my maintenance needs, feel safe and happy with the service. More

by cristina.gross1303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 19, 2026

Germain Honda of Surprise responded

Your kind words and trust in our team to keep you and your Honda safely on the road mean so much to us all. Please let us know if you need anything further. Best Regards, Sassha Motz General Manager

January 16, 2026

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Germain Honda is a Great Dealership with Associates that Care with a sense of Humor More

by Glennlett8881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ty Crews, Ivan Rascon, Shay Guidry

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Jan 19, 2026

Germain Honda of Surprise responded

Our team is dedicated to providing a quality guest experience. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 13, 2026

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Our salesman Brian Murchie was extremely helpful and took wonderful care of us both before and after the sale of our CRV. The service team took wonderful care of us and the car looked fantastic when they w More

by ermanning1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 14, 2026

Germain Honda of Surprise responded

Thank you for taking the time to leave this kind review. Our staff works hard to ensure a quality experience, and we thank you for recognizing their efforts. Best Regards, Sassha Motz General Manager

January 12, 2026

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Employee Rating

Nathan Garcia was our rep. He was very knowledgeable, friendly and inviting. Great customer service. More

by CYNCAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Germain Honda of Surprise responded

Thank you. We appreciate you taking the time to share what makes Nathan so great. He will be honored to learn of your kind words. Best Regards, Sassha Motz General Manager

January 09, 2026

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Great customer service and didn't take long for them to finish the service and the advisor Nathan showed me the multiplication inspection and explained everything More

by Daviddealba61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 12, 2026

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your recent automotive needs. We are happy your visit was the quality and informative visit our team strives to deliver to all who visit. Best Regards, Sassha Motz General Manager

January 08, 2026

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Employee Rating

Service and service tech were great. Everything was done in a timely manner and got me in and out More

by jmcook91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Maria Jimenez, Todd Forbis, Kevin Proo

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Jan 12, 2026

Germain Honda of Surprise responded

We are pleased to know that your visit met, if not exceeded, your expectations. Our goal is to ensure a quality 5-star visit for all. Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Service rep provided excellent customer service and explained recommendations thoroughly. Glad the pictures was included. More

by jatpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 08, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

January 06, 2026

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Employee Rating

Been going to Germain Honda (Formally Surprise Honda ) for almost 10 years for service. Alfredo in service along With David (Service Director) ALWAYS go above and beyond! The ENTIRE service team in the sh More

by richbowes73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Jan 08, 2026

Germain Honda of Surprise responded

Your continued business and trust in our service team to keep you and your Honda safely on the road mean so much to us all. See you at your next visit. Best Regards, Sassha Motz General Manager

January 02, 2026

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Employee Rating

They were quick and efficient. My car was ready when they said it would be which was amazing. More

by susanmarieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 08, 2026

Germain Honda of Surprise responded

We are pleased that our team met if not exceeded your expectations. Thank you for sharing your recent service experience. Best Regards, Sassha Motz General Manager

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