Nate Franklin

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you One more survey request, I’m going to sue you More

by Donkim233 Verified Customer Verified Customer

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Appt was at 5:30 on Friday. Felt rushed . Hope oil was changed properly. Was also amazed at the increase in cost of the oil change. Jeeezzz! Otherwise, no issues. Workers we Felt rushed . Hope oil was changed properly. Was also amazed at the increase in cost of the oil change. Jeeezzz! Otherwise, no issues. Workers were friendly overall. More

by Tsmiles1896 Verified Customer Verified Customer

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Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius Verified Customer Verified Customer

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Waiting time is not reasonable and your employees notice customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are yo customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are you here I mentioned to one of your associates in Dollar general stores usually they ask if they could help but not at your store your customer service is not there at all More

by adamwaterfalls Verified Customer Verified Customer

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The store is good but I’ve been having some problems with my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good More

by carloscasta1958 Verified Customer Verified Customer

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This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back. 2 weeks later and nothing. Haven’t heard from anyone. I set an appointment at Grapevine Honda. I’ll drive farther for good customer service. Am almost ready to trade my car in, and will be buying at Grapevine Honda. Suck it Norm Reeves! More

by Jmorganragsdale Verified Customer Verified Customer

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The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on the part to get fix. That alone will keep my business coming back to you guys for future fixes. More

by anthonysim Verified Customer Verified Customer

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Took a minute to find the problem with my car but they didn't stop until it was found and fixed while not adding any extra charges. didn't stop until it was found and fixed while not adding any extra charges. More

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Great waiting area and cafe. Provides comfort and plenty of options for seating, and snacking Provides comfort and plenty of options for seating, and snacking More

by mike1068 Verified Customer Verified Customer

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Every thing every body is not good I will tell all my friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer More

by Jeeban_Khatiwada2010 Verified Customer Verified Customer

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