Nate Franklin
Service Advisor
Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
82 Reviews
Write a Review82 Reviews of Nate Franklin
October 26, 2024
Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! Overall I always have a wonderful experience when bringing my vehicles in for service! More
Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Richard Sanchez, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski
October 18, 2024
Waiting time is not reasonable and your employees notice customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are yo customers are standing around and waiting for some kind of response or answer to their questions but no one will ask you may I help you or why are you here I mentioned to one of your associates in Dollar general stores usually they ask if they could help but not at your store your customer service is not there at all More
Other Employees Tagged: Elizabeth French, Tristian Rivas, Angel Flores
October 18, 2024
The store is good but I’ve been having some problems with my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good More
Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Angel Flores, Scott Gerlikoviski
October 14, 2024
This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back. 2 weeks later and nothing. Haven’t heard from anyone. I set an appointment at Grapevine Honda. I’ll drive farther for good customer service. Am almost ready to trade my car in, and will be buying at Grapevine Honda. Suck it Norm Reeves! More
Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski , All of you
October 03, 2024
The service was great. Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on th Communication was perfect, but the one thing that will have me coming back in the future. Is the car that was provided while my car was waiting on the part to get fix. That alone will keep my business coming back to you guys for future fixes. More
Other Employees Tagged: Hannah Pearson, Angel Flores
October 02, 2024
Took a minute to find the problem with my car but they didn't stop until it was found and fixed while not adding any extra charges. didn't stop until it was found and fixed while not adding any extra charges. More
Other Employees Tagged: Elizabeth French, Harry Whitworth , Anthony
October 02, 2024
Great waiting area and cafe. Provides comfort and plenty of options for seating, and snacking Provides comfort and plenty of options for seating, and snacking More
Other Employees Tagged: Angel Flores
October 02, 2024
Every thing every body is not good I will tell all my friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer friends my family relatives and people who I know I will tell them not to business with that xxxxing dealer More
Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Angel Flores, Frank Raja, Scott Gerlikoviski
October 01, 2024
Anthony did a great job. The service department did a great job as well. I’ll be back. The service department did a great job as well. I’ll be back. More
Other Employees Tagged: Tim Kellar, Elizabeth French, Hannah Pearson, Michael Lindley, Tristian Rivas, Issac Moya, Frank Raja, Scott Gerlikoviski , Anthony
September 29, 2024
Shop is always clean,people are knowledgeable,friendly and helpful! Wouldn’t think of going anywhere else! I’m treating like a queen! and helpful! Wouldn’t think of going anywhere else! I’m treating like a queen! More
Other Employees Tagged: Hailey Owens, Elizabeth French, Angel Flores