Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills
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Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
100 Reviews
4.6

100 Reviews

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100 Reviews of Nate Franklin

April 12, 2025

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Reeves Honda I find to be the best dealership I feel they are very knowledgeable, courteous as well. Mr Crean has been my personal serviceman since April 2024, 1st visit! I moved from Lafayette La. Community More

by lizgrogan
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Issac Moya, Mario Vasquez, Angel Flores , Elv parts dept verrry helpful!!

Apr 14, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much! We’re delighted that you feel right at home with our knowledgeable and courteous team. Your continued trust, especially after your move, speaks volumes about our commitment to personalized care.

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
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Recommend Dealer
Yes
Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 25, 2025

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Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 25, 2025

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Would recommend Anthony Garcia for service needs when it comes to my car and maintenance More

by silmorales1028
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Recommend Dealer
Yes

Other Employees Tagged: Richard Sanchez , Anthony Garcia and Tommy Lithmexy

Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Anthony will be grateful for your recommendation! Is there someone in your life who might benefit from Anthony's expertise? Please spread the word!

March 22, 2025

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They are the best I like all of you guys gave excellent service thank you More

by hazem_sh
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Recommend Dealer
Yes
Mar 24, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your kind words truly brighten our day—thank you for the incredible feedback! We’re thrilled to know our team provided you with excellent service. We look forward to continuing to exceed your expectations at Norm Reeves Honda North Richland Hills.

Mar 25, 2025

hazem_sh responded

I would like to say special thanks for Dennis Williams he gave me great service

Mar 25, 2025

hazem_sh responded

Again all of you great for me Denis helped me the best

Mar 25, 2025

hazem_sh responded

Denis William the best

Mar 25, 2025

hazem_sh responded

Denis William the best

March 14, 2025

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We have been bringing our Honda pilot to Norm Reeves for many years. We have always had great service. They provide great service and are always willing to help in anyway possible. I would not take my Hond More

by ck2brown@gmail.com
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Recommend Dealer
Yes
Mar 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We truly appreciate your loyalty and trust in our service team! It means a lot to hear that you continue to bring your Pilot to us and have had great experiences over the years. We’ll always be here to help with anything you need—thanks for being part of the Norm Reeves family!

March 08, 2025

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Dealership is always clean and professional. I was a service director for a large auto dealership group and it is good to see a group that employs enough people to serve the customer. More

by Stencefam
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Recommend Dealer
Yes
Mar 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That's flattering coming from an experienced service director! We're so happy that your service visits for your Honda have been so satisfying. Thanks for stopping by, and we look forward to helping you in the future!

March 02, 2025

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Good service people nice center but failed to make sure all my fluids were filled during a routine service despite checking it off on the paperwork. More

by L
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Recommend Dealer
Yes
Mar 03, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate you bringing the matter of the fluid replacement for your Honda to our attention. We can address this with our service team so that we make sure that this important step is performed next time for you and other customers. If you'd like to bring your car back to add the necessary fluids, please give us a call or schedule another appointment online. Thank you!

February 09, 2025

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Eficiencia, amabilidad, rapidez, explican con mucha presión, muy agradecida con todos desde el mecánico hasta el personal de servicio gracias More

by hernandez.jh.93
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Recommend Dealer
Yes
Feb 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

¡Parece que cubrimos todo lo necesario para una visita de servicio exitosa para tu Honda! Agradecemos que nos lo hayas hecho saber, y estamos aquí para cuando necesites servicio nuevamente. ¡Gracias y no dudes en programar tu próxima cita en línea!

February 04, 2025

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Trust worthy techs, good discounts and fair prices, I enjoy having my Honda serviced at a Honda dealer that doesn’t rob me on repairs. More

by jacobvlupex2000
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Recommend Dealer
Yes
Feb 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that you had a satisfying service visit for your Honda, Jacob! We regularly have service specials, which can put a dent in the overall cost of service. We're happy that you took advantage of them. Thanks so much, and we welcome you to return!

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