Nate Franklin
Nate Franklin at Norm Reeves Honda Superstore North Richland Hills
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Nate Franklin

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
29 Reviews
4.8

29 Reviews

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29 Reviews of Nate Franklin

June 17, 2024

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Employee Rating

Very professional, knowledgeable, courteous and complete service. I have absolutely no complaints about this dealership. More

by Steven
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Recommend Dealer
Yes
Jun 19, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had such a positive experience, and we look forward to serving you again in the future.

June 15, 2024

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Clean and amazing, love the place so freaking friendly and appreciate everyone love it love it More

by mfit38
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Recommend Dealer
Yes
Jun 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words and appreciation! We're thrilled to hear that you had such a positive experience at our dealership. Looking forward to serving you again in the future!

June 09, 2024

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Arrived for schedule appointment, was seen promptly. Routine oil change and trip inspection. Noted alignment needed, but not critical, yet, and I said go ahead and do. Service Manager returned a few mi More

by Rickeywray
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Recommend Dealer
Yes
Jun 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience. We apologize for any inconvenience caused by the unexpected delay. We appreciate your understanding and look forward to completing the alignment at your convenience.

June 04, 2024

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Wow,Nate came to sign me in. Thank you Nate. All was complete and yes they washed my car Thank you 😊 More

by rartist01
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Recommend Dealer
Yes
Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the kind words! We're thrilled to hear that Nate provided you with excellent service and that you're satisfied with your experience, including the complimentary car wash. We appreciate your support!

June 02, 2024

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Always receive excellent service at Norm Reeves and Nathaniel was my Service writer, he kept me updated on my car. Thank 😊 More

by rartist01
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Recommend Dealer
Yes
Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that Nathaniel provided you with excellent service and kept you informed throughout your visit. We appreciate your continued support and look forward to serving you again in the future.

May 31, 2024

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Nate was awesome. He went above and beyond my expectations of service and broke everything down so I could understand it. More

by rudyveloz
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Recommend Dealer
Yes
Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, [Reviewer's Name]! We're thrilled to hear that Nate provided exceptional service and clarity. We'll be sure to pass on your kind words to him. We appreciate your support and look forward to serving you again in the future.

May 29, 2024

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Nathan has great customer service and is always very helpful and polite I will only take my vehicle to him. More

by Vadeye1
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Recommend Dealer
Yes

Other Employees Tagged: Scott Gerlikoviski

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear about your positive experience with Nathan. We strive to provide exceptional service to all our customers, and we look forward to serving you again in the future!

May 29, 2024

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Incredibly efficient, friendly and helpful service department staff who completed work in a timely fashion. More

by christine.von
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Recommend Dealer
Yes
May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department. We look forward to assisting you again in the future!

May 23, 2024

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Employee Rating

I been using this dealer for a while. I always request Nathaniel. He is the best. Nathaniel is honest. More

by Queensports
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Recommend Dealer
Yes
May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyalty and kind words! We're thrilled to hear that Nathaniel has provided you with exceptional service. We look forward to serving you again in the future!

May 22, 2024

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Employee Rating

The dealership was quick and detailed in their services provided for my vehicle, I recommend them. More

by Rjarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your recommendation! We're thrilled to hear that you were pleased with our services. We appreciate your support and look forward to assisting you in the future.

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