Morgan Westrich
Morgan Westrich at Key Acura of Gainesville

Morgan Westrich

Finance Manager

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

Contact Me
4.7
7 Reviews

I am the Finance Manager at Key Acura of Gainesville and a proud graduate of the University of Florida. Since joining the dealership in August 2023, I have been dedicated to providing every guest with a transparent and seamless car shopping experience. When I’m not at the dealership, I enjoy staying creative through my hobby of crochet and spending time with my dogs, cats, and chickens!!

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

4.7

7 Reviews

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7 Reviews of Morgan Westrich

April 25, 2026

Dealership Rating
Employee Rating

I was looking for a great deal on a ‘25 ADX and they came through with their best possible offer from the get go. Other local dealers were almost 4k above when asked for their best offer. When the other de More

by miamishaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Connor Beach, Louis Costales

Apr 25, 2026

Key Acura of Gainesville responded

We’re delighted you appreciated our straightforward offer on the 2025 Acura ADX. Louis and our team were happy to arrange that home delivery and skip any back-and-forth. Thank you for your five-star review; enjoy your new ADX. The difference is Key

April 25, 2026

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We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever More

by DavidK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Key Acura of Gainesville responded

David, thank you so much for sharing this. We’re thrilled to hear your first SUV purchase with us was such a smooth and pressure‑free experience. Erik and our entire team take pride in making the process easy, transparent, and centered on the customer’s needs — so it means a lot to see that reflected in your visit. We appreciate you choosing Key Acura for your purchase, and we’re honored to be your dealership of choice going forward. We look forward to helping you with all your future vehicles. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 25, 2026

Key Acura of Gainesville responded

Craig, thank you for the incredible review. We’re grateful you trusted us with your daughter’s new ‘25 ADX — helping a family make the right decision for their kids is something we take very seriously. I’m glad we were able to give you our best price upfront and make the entire experience simple, honest, and hassle‑free. Delivering the vehicle to your home was our pleasure, and we’re here for you, your daughter, and your whole family for anything you need going forward. We appreciate you choosing Acura of Gainesville and look forward to being your trusted dealership for many years. — Louis Costales, Acura of Gainesville

Apr 25, 2026

DavidK responded

Thank you for running such an honest and above the board car dealership.

April 25, 2026

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Process was very good when a reaching purchase price. The financial process took too long. More

by Sherri.hart0428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yarell, Jose Nova

April 23, 2026

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Employee Rating

Had a great experience at Key Acura of Gainesville, will definitely go back again soon. More

by KNOTTV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Key Acura of Gainesville responded

Thank you so much for the great feedback! We’re thrilled to hear you had an excellent experience with our team. We look forward to welcoming you back to Key Acura of Gainesville again soon — and we truly appreciate you choosing us. — Louis Costales, General Sales Manager Acura of Gainesville

April 08, 2026

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Employee Rating

i wouldn't recommend. terrible customer service and they have employees with zero knowledge on the brand and the car buying process. general manager is aware of concerns, More

by jessiemariealexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 09, 2026

Key Acura of Gainesville responded

We’re sorry to hear you feel this way, though we’re confident that our team treated you with professionalism and respect throughout your experience. Our staff—including management—worked hard to answer your questions and provide honest, transparent information at every step. While we regret that you’re disappointed, your feedback has been reviewed with our sales team to ensure continued growth and consistency. We did everything possible to assist during and after the sale, and we wish you the best with your new vehicle. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 09, 2026

Key Acura of Gainesville responded

We’re sorry to hear you feel this way, though we’re confident that our team treated you with professionalism and respect throughout your experience. Our staff—including management—worked hard to answer your questions and provide honest, transparent information at every step. While we regret that you’re disappointed, your feedback has been reviewed with our sales team to ensure continued growth and consistency. We did everything possible to assist during and after the sale, and we wish you the best with your new vehicle. — Louis Costales, General Sales Manager Acura of Gainesville

April 02, 2026

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Employee Rating

Great service! My vehicle was completed on time and the service folks are very friendly! More

by jeffsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Barr

Apr 02, 2026

Key Acura of Gainesville responded

Thanks for sharing your positive experience. We’re glad your Kia Sorento service was completed right on schedule and that our team was friendly. We look forward to serving you again. The difference is Key

February 13, 2026

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Employee Rating

Great experience with Key Acura of Gainesville. Super helpful, patient and knowledgeable team. Highly recommend.. More

by Vic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Dicks-Newman

Feb 13, 2026

Key Acura of Gainesville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The difference is Key

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