Jose Nova
Jose Nova at Key Acura of Gainesville

Jose Nova

Sales Consultant

Key Acura of Gainesville

3435 N Main St
Gainesville, FL 32609

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5.0
5 Reviews

Industry Experience

3 mos

5.0

5 Reviews

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5 Reviews of Jose Nova

April 25, 2026

Dealership Rating
Employee Rating

Process was very good when a reaching purchase price. The financial process took too long. More

by Sherri.hart0428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yarell, Morgan Westrich

April 08, 2026

Dealership Rating
Employee Rating

i wouldn't recommend. terrible customer service and they have employees with zero knowledge on the brand and the car buying process. general manager is aware of concerns, More

by jessiemariealexa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 09, 2026

Key Acura of Gainesville responded

We’re sorry to hear you feel this way, though we’re confident that our team treated you with professionalism and respect throughout your experience. Our staff—including management—worked hard to answer your questions and provide honest, transparent information at every step. While we regret that you’re disappointed, your feedback has been reviewed with our sales team to ensure continued growth and consistency. We did everything possible to assist during and after the sale, and we wish you the best with your new vehicle. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 09, 2026

Key Acura of Gainesville responded

We’re sorry to hear you feel this way, though we’re confident that our team treated you with professionalism and respect throughout your experience. Our staff—including management—worked hard to answer your questions and provide honest, transparent information at every step. While we regret that you’re disappointed, your feedback has been reviewed with our sales team to ensure continued growth and consistency. We did everything possible to assist during and after the sale, and we wish you the best with your new vehicle. — Louis Costales, General Sales Manager Acura of Gainesville

March 29, 2026

Dealership Rating
Employee Rating

Overall, I had a great experience with the dealership. The customer service was excellent, and the team truly worked hard to get my deal approved. I appreciated their patience, communication, and willingn More

by clem0327
Recommend Dealer
Yes

Other Employees Tagged: Jose Nova

Mar 29, 2026

Key Acura of Gainesville responded

It’s wonderful to hear that Jose and our team’s patience and communication made securing your Acura Integra feel stress-free. We’re glad the approval process went smoothly. Thank you for choosing us and enjoy every moment behind the wheel of your Integra! The difference is Key

February 19, 2026

Dealership Rating
Employee Rating

Got my new car in 2 hours and 30 min. it was a record. I wanted everything ready and it was perfect. More

by ELLIAMY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2026

Key Acura of Gainesville responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Key Acura of Gainesville! The difference is Key

February 12, 2026

Dealership Rating
Employee Rating

Very professional and patient with handling the paper and bringing the car to meet us. Thank you jose More

by CONNIS63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yarell

Feb 13, 2026

Key Acura of Gainesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Key Acura of Gainesville. We look forward to having you as one of our valued customers for many more years to come! The difference is Key

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