Mike Szafraniec

I brought my Tiguan in for service, and the team here was outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on outstanding from start to finish. Luis were friendly, professional, and kept me informed throughout the entire process. The service was completed on time, and they even took the time to explain what was done and what to watch for in the future. My Tiguan is running perfectly, and I truly appreciate how easy and stress-free they made the experience. Highly recommend this service department if you want your Volkswagen taken care of the right way! Thanks, Kurtis Coty More

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The service center and the employees were professional, quick and clean. I felt my VW was in good hands with them. quick and clean. I felt my VW was in good hands with them. More

by SCOTT_B Verified Customer Verified Customer

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Her service was very good. She greeted me nicely you deserve a 10 for her good customer service She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON Verified Customer Verified Customer

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Good quality service and excellent treatment by staff. I will come back soon for sure I will come back soon for sure More

by 123 Verified Customer Verified Customer

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Very knowledgeable people they listen and take directions thank you All Appreciate all the help thank you All Appreciate all the help More

by Yaghmour group Verified Customer Verified Customer

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Their work was amazing but their customer service could have been better with me. Thanks have been better with me. Thanks More

by WNG4 Verified Customer Verified Customer

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Kelia was fantastic. Really responsive and made sure I was taken care of. Superb job. Really responsive and made sure I was taken care of. Superb job. More

by John Verified Customer Verified Customer

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I had an outstanding experience at DTVW! From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, pr From start to finish, the customer service was top-notch. Alonzo went above and beyond to ensure my needs were met, providing clear communication, professionalism, and a genuine willingness to help. The entire process—whether it was purchasing my vehicle, servicing it, or getting questions answered—was smooth and stress-free. The staff was knowledgeable, friendly, and never made me feel pressured. I truly appreciate the attention to detail and commitment to customer satisfaction. If you’re looking for a dealership that values its customers and provides excellent service, I highly recommend DTVW. More

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Volkswagen Downtown Chicago were very professional. Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back iss Luis was helpful and made sure I got home and back to shop when my vehicle was ready. There was multiple issues with my vehicle and I got it back issue free. More

by Jordan82.bruce Verified Customer Verified Customer

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Always flexible and easy to work with! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! I really am happy I discovered Fred and his crew! Good people, great service! My cars love them more! More

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