Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.8
324 Reviews
4.8

324 Reviews

Write a Review

324 Reviews of Mike Falconeri

June 11, 2026

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Employee Rating

I went to the dealership to check on a tapping noise in my ram 1500. Executive found that there were metal pieces in the oil filter. been grinding of the Bearings meant that the engine was bad. Even though More

by Misterk
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike falconari

Jun 11, 2026

Executive Dodge Jeep RAM responded

We’re glad Mike provided clear explanations about the metal debris and necessary engine work on your Ram 1500, even without a loaner available. Thank you for recommending us and for trusting our team to handle a complex repair. We look forward to serving you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

June 08, 2026

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Appointment was shorter than expected and the video that was provided of the work done was very beneficial. More

by targy142
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Jun 08, 2026

Executive Dodge Jeep RAM responded

Thank you for noting how quickly your appointment wrapped up and for appreciating the video overview of your Jeep Grand Cherokee service. We’re glad the visual walkthrough made the work clear. Please let us know how we can help next time. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 13, 2026

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Always takes care of my needs and helps to trouble shoot issues in a timely manner. More

by JONATHAN.COURTEMANCHE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

May 13, 2026

Executive Dodge Jeep RAM responded

Thank you for the five-star review. We’re glad our service team can attend to your Jeep’s needs and troubleshoot issues quickly. We look forward to helping you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 10, 2026

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They are very professional, sending a video of the car as they checked it out. Always great service! More

by Danelle127
Service Price Transparency
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Recommend Dealer
Yes
May 11, 2026

Executive Dodge Jeep RAM responded

It’s fantastic to know our team could keep you informed with the video updates during service. We’re happy that our professional approach continues to meet your expectations for your Jeep. Mike will be thrilled to hear your feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 10, 2026

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Excelente servicio cerca de mi casa rápida respuesta gente amable regresaré pronto necesito sus servicios More

by dumashomeimprovementllc
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 10, 2026

Executive Dodge Jeep RAM responded

Thank you for highlighting our quick and friendly service. We’re delighted to support your Ram ProMaster 2500 and look forward to helping you again soon. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 09, 2026

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Employee Rating

Unable to resolve the issue. I did it at home myself. Within 24 hours of bringing car home the problem returned. After some google research and tik tok videos I found a common pr More

by Apoturnicki
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 14, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 06, 2026

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Employee Rating

They are very easy to deal with and on task I feel they do a great job every time I bring my truck in More

by FRADON44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 06, 2026

Executive Dodge Jeep RAM responded

It’s great to know our team keeps things on track and straightforward whenever you bring in your Ram 1500. We appreciate your trust in us and look forward to helping maintain your truck. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 03, 2026

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The work that needs to be done is top quality. The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to m More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

May 05, 2026

Executive Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 28, 2026

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Every time I visit Executive Dodge Jeep for my services, it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department More

by OCTANEHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones, Jevon Francis , Dave Grestini

Apr 28, 2026

Executive Dodge Jeep RAM responded

It’s great to hear that every visit has been pleasant. We’re glad the oil change package and parts department support for your Jeep Gladiator helped with your planned modification. Thank you for the A+ feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 11, 2026

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Employee Rating

Good experience all around, helpful, knowledgeable, and was there to answer any questions that came up. Ran through all the electronics in the vehicle, help set up the infotainment system and made sure eve More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Strauss, Tyler Wagoner

Apr 11, 2026

Executive Dodge Jeep RAM responded

Thank you for sharing your feedback on your used Dodge Ram 1500 purchase. We’re glad our team could guide you through the electronics, get your infotainment system set up, and provide quick support for the repairs. We appreciate your trust and look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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