Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
317 Reviews
4.9

317 Reviews

Write a Review

317 Reviews of Mike Falconeri

May 03, 2026

Dealership Rating
Employee Rating

The work that needs to be done is top quality. The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to m More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

May 05, 2026

Executive Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 28, 2026

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Employee Rating

Every time I visit Executive Dodge Jeep for my services, it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department More

by OCTANEHB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 28, 2026

Executive Dodge Jeep RAM responded

It’s great to hear that every visit has been pleasant. We’re glad the oil change package and parts department support for your Jeep Gladiator helped with your planned modification. Thank you for the A+ feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 11, 2026

Dealership Rating
Employee Rating

Good experience all around, helpful, knowledgeable, and was there to answer any questions that came up. Ran through all the electronics in the vehicle, help set up the infotainment system and made sure eve More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Strauss, Tyler Wagoner

Apr 11, 2026

Executive Dodge Jeep RAM responded

Thank you for sharing your feedback on your used Dodge Ram 1500 purchase. We’re glad our team could guide you through the electronics, get your infotainment system set up, and provide quick support for the repairs. We appreciate your trust and look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 23, 2026

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Employee Rating

Clear concise information, follows through on required work as outlined and on time. Good to work with More

by Tom H
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Mar 23, 2026

Executive Dodge Jeep RAM responded

Thanks for the five-star rating. We’re glad we could provide clear, concise information and complete the service on your Jeep Grand Cherokee on time as outlined. We look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 23, 2026

Dealership Rating
Employee Rating

vehicle inspection was a joke didn’t even see the obvious problems on the cehicle More

by joe
Service Price Transparency
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Recommend Dealer
No
Mar 26, 2026

Executive Dodge Jeep RAM responded

Joe, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Mar 26, 2026

Executive Dodge Jeep RAM responded

Joe, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 03, 2026

Dealership Rating
Employee Rating

Everyone was reasonable and very helpful I’m so greatful they were able to help me I will be returning More

by Justinecarvajal43
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones , Dom

Mar 03, 2026

Executive Dodge Jeep RAM responded

We’re delighted our team was able to assist with your Chrysler 200 and that you found everyone helpful. We look forward to welcoming you back for your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 02, 2026

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Employee Rating

I had an excellent experience on Saturday, January 31st. I was unable to do my oil change on Friday, and was leaking some oil, so I sought an alternative place for an oil-change / check-up. My pickleb More

by Vin G - Wallingford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Executive Dodge Jeep RAM responded

Delighted you found our Saturday oil change service convenient after the leak on your Jeep Cherokee. We’re glad your friend’s suggestion led you here and we’re ready for your next visit. We look forward to helping keep your Cherokee running smoothly.

December 31, 2025

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Employee Rating

It is always a pleasure doing business with you guys. App is easy to use to set up appointments. I get messages and even viideo. More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Dec 31, 2025

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 29, 2025

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Employee Rating

Easy to schedule. Nice enough staff. Good communication post service with the video they provide from the mechanics summarizing the work. I wish they had communicati More

by Bryant343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Filleul

Jan 05, 2026

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

December 25, 2025

Dealership Rating
Employee Rating

Quick, competent service every time. They go out of their way to make sure you are well informed and comfortable with what is being done. Never rushed. More

by dvegliante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan

Dec 25, 2025

Executive Dodge Jeep RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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