Mike Falconeri
Mike Falconeri at Executive Dodge Jeep RAM

Mike Falconeri | Page 2

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

4.9
329 Reviews
4.9

329 Reviews

Write a Review

329 Reviews of Mike Falconeri

May 09, 2026

Dealership Rating
Employee Rating

Unable to resolve the issue. I did it at home myself. Within 24 hours of bringing car home the problem returned. After some google research and tik tok videos I found a common pr More

by Apoturnicki
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
May 14, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 06, 2026

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Employee Rating

They are very easy to deal with and on task I feel they do a great job every time I bring my truck in More

by FRADON44
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 06, 2026

Executive Dodge Jeep RAM responded

It’s great to know our team keeps things on track and straightforward whenever you bring in your Ram 1500. We appreciate your trust in us and look forward to helping maintain your truck. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 03, 2026

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The work that needs to be done is top quality. The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to m More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

May 05, 2026

Executive Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 28, 2026

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Employee Rating

Every time I visit Executive Dodge Jeep for my services, it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department More

by OCTANEHB
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones, Jevon Francis , Dave Grestini

Apr 28, 2026

Executive Dodge Jeep RAM responded

It’s great to hear that every visit has been pleasant. We’re glad the oil change package and parts department support for your Jeep Gladiator helped with your planned modification. Thank you for the A+ feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 11, 2026

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Employee Rating

Good experience all around, helpful, knowledgeable, and was there to answer any questions that came up. Ran through all the electronics in the vehicle, help set up the infotainment system and made sure eve More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Andrew Strauss, Tyler Wagoner

Apr 11, 2026

Executive Dodge Jeep RAM responded

Thank you for sharing your feedback on your used Dodge Ram 1500 purchase. We’re glad our team could guide you through the electronics, get your infotainment system set up, and provide quick support for the repairs. We appreciate your trust and look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 23, 2026

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Clear concise information, follows through on required work as outlined and on time. Good to work with More

by Tom H
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Mar 23, 2026

Executive Dodge Jeep RAM responded

Thanks for the five-star rating. We’re glad we could provide clear, concise information and complete the service on your Jeep Grand Cherokee on time as outlined. We look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 23, 2026

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Employee Rating

vehicle inspection was a joke didn’t even see the obvious problems on the cehicle More

by joe
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Recommend Dealer
No
Mar 26, 2026

Executive Dodge Jeep RAM responded

Joe, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 03, 2026

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Employee Rating

Everyone was reasonable and very helpful I’m so greatful they were able to help me I will be returning More

by Justinecarvajal43
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones , Dom

Mar 03, 2026

Executive Dodge Jeep RAM responded

We’re delighted our team was able to assist with your Chrysler 200 and that you found everyone helpful. We look forward to welcoming you back for your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

February 02, 2026

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Employee Rating

I had an excellent experience on Saturday, January 31st. I was unable to do my oil change on Friday, and was leaking some oil, so I sought an alternative place for an oil-change / check-up. My pickleb More

by Vin G - Wallingford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2026

Executive Dodge Jeep RAM responded

Delighted you found our Saturday oil change service convenient after the leak on your Jeep Cherokee. We’re glad your friend’s suggestion led you here and we’re ready for your next visit. We look forward to helping keep your Cherokee running smoothly.

December 31, 2025

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Employee Rating

It is always a pleasure doing business with you guys. App is easy to use to set up appointments. I get messages and even viideo. More

by KOWALSKI105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Brennan, Hector Quinones

Dec 31, 2025

Executive Dodge Jeep RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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