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Hector Quinones
Hector Quinones at Executive Dodge Jeep RAM

Hector Quinones

Service Advisor

Executive Dodge Jeep RAM

406 S Orchard St
Wallingford, CT 06492

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4.4
61 Reviews
4.4

61 Reviews

Write a Review

61 Reviews of Hector Quinones

May 03, 2026

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Employee Rating

The work that needs to be done is top quality. The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to m More

by KOWALSKI105
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

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May 05, 2026

Executive Dodge Jeep RAM responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

May 03, 2026

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Employee Rating

The service I received from Hector and Executive was exceptional. I appreciated the updates and willingness to answer all my questions. More

by SNLXS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

Executive Dodge Jeep RAM responded

It’s great to hear Hector kept you informed and addressed all your questions during your Jeep service. We appreciate you trusting us with your maintenance. We look forward to assisting you again in the future. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 28, 2026

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Employee Rating

Every time I visit Executive Dodge Jeep for my services, it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department More

by OCTANEHB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan, Dave Grestini, Jevon Francis

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Apr 28, 2026

Executive Dodge Jeep RAM responded

It’s great to hear that every visit has been pleasant. We’re glad the oil change package and parts department support for your Jeep Gladiator helped with your planned modification. Thank you for the A+ feedback. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

April 03, 2026

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Very thorough Very thorough gets things done in a timely manner. Hector was very good. More

by jddaddio
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Apr 03, 2026

Executive Dodge Jeep RAM responded

We’re pleased to hear our team provided thorough, timely service for your Ram. Hector will be happy to know you appreciated his help. We appreciate the five-star rating and look forward to serving you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 23, 2026

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Employee Rating

Clear concise information, follows through on required work as outlined and on time. Good to work with More

by Tom H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan

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Mar 23, 2026

Executive Dodge Jeep RAM responded

Thanks for the five-star rating. We’re glad we could provide clear, concise information and complete the service on your Jeep Grand Cherokee on time as outlined. We look forward to assisting you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 05, 2026

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Employee Rating

My original scheduled appointment made via phone didn't show up above arrival. Hector was great and was able to work me in without any inconvenience. More

by bobmuller741
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Mar 05, 2026

Executive Dodge Jeep RAM responded

We apologize that your scheduled appointment did not appear when you arrived. We’re glad Hector was able to fit your Ram in promptly and avoid any delay. Thank you for rating us five stars and for your patience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 03, 2026

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Employee Rating

Everyone was reasonable and very helpful I’m so greatful they were able to help me I will be returning More

by Justinecarvajal43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Falconeri, Daniel Brennan , Dom

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Mar 03, 2026

Executive Dodge Jeep RAM responded

We’re delighted our team was able to assist with your Chrysler 200 and that you found everyone helpful. We look forward to welcoming you back for your next visit. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

March 02, 2026

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Employee Rating

Your repeated text messaging to ask for a review is too much. Nobody should text a number 4 times per day for such thing More

by CKUSMIT
Recommend Dealer
No

Other Employees Tagged: Hector Quinones

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Mar 03, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Mar 06, 2026

Executive Dodge Jeep RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

February 02, 2026

Dealership Rating
Employee Rating

Seemed sincere about fixing the issues with my vehicle and explained how they planned on fixing it More

by JSCOMEAU
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Feb 02, 2026

Executive Dodge Jeep RAM responded

Thank you for your five-star review. We’re glad Hector and our team took the time to thoroughly review the repair plan for your Jeep Grand Cherokee 4xe. Please let us know anytime we can help again.

January 29, 2026

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Employee Rating

Expensive but quality work Pleasant and professional staff able to address any questions or concerns. Would recommend More

by Winter Soldier
Recommend Dealer
Yes

Other Employees Tagged: Hector Quinones

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Jan 30, 2026

Executive Dodge Jeep RAM responded

Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence

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