Daniel Brennan

Couldn’t get anyone to answer the phone when I initially called to schedule a diagnosis before bringing my Jeep in, so I eventually decided to just bring it in anyway. Then, while my Jeep was at the dealers called to schedule a diagnosis before bringing my Jeep in, so I eventually decided to just bring it in anyway. Then, while my Jeep was at the dealership over the weekend waiting for a part, I called multiple times the following Monday to check in and get an update on pickup time, and still couldn’t get an answer. After repeated attempts, I finally got someone on the line, only to be told they couldn’t even find me in the system because my Jeep was under another name. I was later called and told everything was all set and the repair was complete, but after paying nearly $1,000, my check engine light is still on when I picked the vehicle up nothing was mentioned when the tech called and told me the Jeep was all set and ready for pick up. Since it was after hours, I couldn’t reach the service department at pickup. I called again the next day and once again got no answer. I even texted the number the tech had been communicating with me from and still haven’t received a response. Very disappointed with the communication and overall experience. I’ll be taking my Jeep elsewhere for future service. More

by na17 Verified Customer Verified Customer

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They are fantastic! Spent time and answered all questions and explained everything about the truck. Spent time and answered all questions and explained everything about the truck. More

by RAYANN78 Verified Customer Verified Customer

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They are very easy to deal with and on task I feel they do a great job every time I bring my truck in do a great job every time I bring my truck in More

by FRADON44 Verified Customer Verified Customer

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Dan and the technician were very helpful with advice and workmanship. Gave guidance to repairs I did not need and helpful in diagnosing and repairing a tricky issue without wasting time or money. Much appre workmanship. Gave guidance to repairs I did not need and helpful in diagnosing and repairing a tricky issue without wasting time or money. Much appreciated and will be back with my other vehicle if I need help. Recommend to friends as well, thank you guys More

by Akiley68 Verified Customer Verified Customer

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The work that needs to be done is top quality. The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to m The issue I have is getting someone to answer the phone or call you back when you leave a message in the service department. I will stop in just to make sure the recall can be completed. Sales is the complete opposite with no issues getting someone on the phone. More

by KOWALSKI105 Verified Customer Verified Customer

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My car has been back to the dealer many times for the same thing and is still not fixed. same thing and is still not fixed. More

by AMYLENTINE5 Verified Customer Verified Customer

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Every time I visit Executive Dodge Jeep for my services, it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department it's always a pleasant experience. This past visit, I was easily sold on the 3 oil change package, and was well taken care of by the parts department on my request for specific parts for a planned modification to my Gladiator. A+ service and experience each visit thus far More

by OCTANEHB Verified Customer Verified Customer

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Everything was great Everyone from the mechanic to the representative was great. Even when something else went wrong they responded in a timely manner. Fix the problem and I was on my way. Thank you. representative was great. Even when something else went wrong they responded in a timely manner. Fix the problem and I was on my way. Thank you. More

by chann044 Verified Customer Verified Customer

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All was well. They were competent, and courteous enough to lend me loaner to get breakfast. Good people work there. They were competent, and courteous enough to lend me loaner to get breakfast. Good people work there. More

by maguder Verified Customer Verified Customer

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Clear concise information, follows through on required work as outlined and on time. Good to work with work as outlined and on time. Good to work with More

by Tom H Verified Customer Verified Customer

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