Mike Covington

Michael Dylan Covington was very nice and took the time to explain everything my 2025 corolla hatchback had. He never acted pushy and made me feel like he would take as much time as needed. Mike Coving to explain everything my 2025 corolla hatchback had. He never acted pushy and made me feel like he would take as much time as needed. Mike Covington was also very helpful as well as Tyler Ratlidge. More

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Very friendly staff and service is excellent. They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will wo They advised an approximate time to take for the service and usually completed earlier. The dealership is top notch and and the sales staff will work hard to fit a vehicle within your budget. I would highly recommend this dealership to anyone looking for a vehicle. More

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Great place to buy a vehicle! Nice customer service and very friendly people. I would go back there for my next car. Nice customer service and very friendly people. I would go back there for my next car. More

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From the moment I stepped out of my car, I was very kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best e kindly greeted from the gentleman that helped me find the perfect car. Calloway was pleasant, genuine, and honestly just helped me to have the best experience. I do not enjoy feeling pressured to make decisions, and he took his time while being respectful of my time, as well. He was personable, but also stayed on track so that I did not have to be there longer than needed. He was attentive and excellent at gaging what my thoughts were when car shopping. I do not believe there is another salesman there that could’ve served me better, although, there wasn’t one there that I encountered that didn’t greet me with a kind smiling face. The dealership itself was also immaculate. I would recommend to anyone looking to buy a car to come see Cal at Toyota of Cleveland. Also, my kids were absolutely ecstatic to see our new non-minivan third row seater! More

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They went above and beyond to help me get exactly what I wanted. Calloway was great to work with and we will be repeat customers in the future. wanted. Calloway was great to work with and we will be repeat customers in the future. More

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Highly impressed with everyone at this dealership. Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and Honest, helpful, customer-focused, efficient -- all the things you could ask for when buying a car. Matthew French answered all of our questions and gave us all the time we needed in order to feel completely satisfied when buying the car. Taylor Alton was informative and truthful when going over the financial options. Mike Covington helped ensure everything that needed to get done with the car was done that day so we didn't have to make two trips. 10/10 dealership with 100/10 employees! More

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They were easy to work with and provided good customer support. They gave a good trade-in value on my truck. support. They gave a good trade-in value on my truck. More

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Very pleased with their customer service. They go above and beyond! They truly care about the customer. Best experience from a dealership I ever had. Nathan was our salesman and was super h They go above and beyond! They truly care about the customer. Best experience from a dealership I ever had. Nathan was our salesman and was super helpful with no pressure on us. He is very knowledgeable of what he is selling. Crystal in Finance did such an amazing job taking care of us and worked her magic. Everyone is so attentive to each person who walks in. Great team! Will be recommending everyone to shop there. More

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Had a great used vehicle at an unbeleivable price. By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Clevel By phone they accurately relayed photos of any body damage, etc. to be sure the vehicle was properly represented before making the drive up to Cleveland. They also immediately ordered new front rotors for the vehicle after I'd noticed the breaks pulsing a bit (no negotiation necessary). They even allowed me bay time with a mechanic to verify the computer diagnostics and mechanical condition of the vehicle. Salesman Gregg Bain was excellent, and genuinely cared. Between the day of the test drive and the day I came back for final purchase, I think he remembered every word out of my mouth. Great guy. Highly recommend this dealer. More

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Excellent facilities. Very good service. Staff is usually courteous and knowledgeable. One or two bad apples, though. I find the "miscellaneous charges" to be excessive, a Very good service. Staff is usually courteous and knowledgeable. One or two bad apples, though. I find the "miscellaneous charges" to be excessive, and found out on this visit that someone in your finance department apparently lied to me when I purchased a truck last year. Everyone else I've dealt with at this dealership has been excellent. More

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