Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 15

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

July 30, 2025

Dealership Rating
Employee Rating

Bonito lugar. Profesionales trabajando. Me sentí relajado al dejar mi auto en manos expertas. Y ahora mejor con personas bilingue More

by rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 30, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2025

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Employee Rating

I waited in my car for 45 minutes after my appointment time just to get someone to start the service process. I find that to be unreasonable. The service itself was good and timely. More

by brendaktip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 02, 2025

Toyota of Rockwall responded

Thank you, Brenda, for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 26, 2025

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Employee Rating

I was greeted in a friendly and prompt manner. I was kept updated and service was prompt. More

by watson.clifforda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 24, 2025

Dealership Rating
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every time i take in my car for service it is super quick and easy More

by laurie_meintel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 24, 2025

Toyota of Rockwall responded

Thanks for sharing about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

July 22, 2025

Dealership Rating
Employee Rating

I purchased my Highlander new from another dealer in 2013 but have had all my maintenance done at this dealership. Their customer service is excellent, waiting room is comfortable and coupons make prices dec More

by Bluindallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

July 21, 2025

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Everyone is so courteous and answers all your questions. When you drive up they are right there to greet you. You can’t ask for better service. More

by patbranson1026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2025

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 20, 2025

Dealership Rating
Employee Rating

Service staff were grate treated me like family a member. and did a grate job.on my Highlander look over the vehicle and gave me a thumbs up on it. More

by hildebrand.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

July 18, 2025

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Employee Rating

The people in the service department were very professional and checked with me periodically to let me know what was happening with the car. More

by atvanderpool
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2025

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 18, 2025

Dealership Rating
Employee Rating

Attentive to details and courteous staffs. My concerns about my car has been resolved quickly and efficiently. More

by Margareth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 18, 2025

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 15, 2025

Dealership Rating
Employee Rating

Bought my Toyota Tacoma at another dealership. Took a chance on Rockwall Toyota for service. Mick and everyone in the Service Dept have been professional and courteous. They have been earning my t More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

Jul 16, 2025

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

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