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Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 14

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

August 20, 2025

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Employee Rating

Everything was clean and organized. Staff is knowledgeable and friendly. Waiting are is clean as well. More

by vannkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Aug 20, 2025

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Toyota of Rockwall to be a positive one. Please don't hesitate to reach out if you need anything else.

August 20, 2025

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Always great and fast service. Came in for an oil change and other maintenance was out in 45 minutes More

by viramontes0519
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2025

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2025

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I came in with an pre approved letter and it still took me 3-4 hours to get everything done. More

by iris.hendricks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2025

Toyota of Rockwall responded

Providing a 5-star experience is our top priority, and we're sorry that we fell short here, Iris. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 10, 2025

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Employee Rating

Russel Morgan and Toyota Rockwall have been amazing to us for over 10 years. We briefly went to Rockwall Dodge and instantly regretted it. We are back with Toyota and live the sales and service teams. More

by elliothoward66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Morgan , Maria with finance.

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Aug 10, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 05, 2025

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Employee Rating

Very quick and efficient service. Was in and out of the shop in little less than an hour. Love it that you finally got the car wash working again More

by BR333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 05, 2025

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Excelente,servicio! Todos son muy amables y respetuoso. Me encantan ir y esperar mi parte favorita es disfrutar de las galletas 🍪 con cafe .🥰🤩 More

by yolisvene.yc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Aug 05, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

August 04, 2025

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Employee Rating

I had several questions about my service contract which the service agent answered politely and professionally. The wait was longer than usual but the service inspection was right on so it was totally wor More

by rrwoods3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Aug 04, 2025

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

August 03, 2025

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Employee Rating

Customer care is always priority to each team member. . it’s very important to have just as good service AFTER the sale too. More

by sjtucker985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Aug 03, 2025

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Toyota of Rockwall, we look forward to having you as a valued customer for many years to come!

August 03, 2025

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Employee Rating

We weren't immediately greeted however when we were the tech was very warm and welcoming. He was informative and helpful of what was needed. I'd visit this location again. The team is very helpful More

by dayoneal4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

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Aug 03, 2025

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

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Employee Rating

I went for my 5000 mile oil change and I believe they did the recall. Everything seem to be very good there. More

by roksstar2112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kasey Boysaw

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Aug 01, 2025

Toyota of Rockwall responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall. We look forward to having you as one of our valued customers for many more years to come!

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