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Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
667 Reviews
4.8

667 Reviews

Write a Review

667 Reviews of Kasey Boysaw

October 31, 2026

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Employee Rating

Great service very professional and also very quick I walk to Rosa’s cafe to get breakfast with my wife and after having breakfast service was done More

by ROBERTOHERRERA42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Oct 31, 2026

Toyota of Rockwall responded

We're pleased you found the service on your Toyota Tundra well handled and efficient. Thank you for the five-star rating!

October 30, 2026

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Employee Rating

I had a flat tire and they changed it but I had asked them to check the other tires and they have not. Now all 4 tires are having different air pressures and I am having to wait till the weekend to bring More

by christinemasih5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel

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Nov 05, 2026

Toyota of Rockwall responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

October 28, 2026

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Employee Rating

Sam is easy to talk to and makes sure I know my options and walks me through everything I appreciate his help everytime I come in ! More

by E mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

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Oct 28, 2026

Toyota of Rockwall responded

We're glad Sam keeps your options clear and guides you through each service visit for your Toyota RAV4. Thank you for recognizing his support and how approachable he is!

October 13, 2026

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Employee Rating

The staff is always professional and efficient. Great communication and updates on how the service is going. More

by omgepii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel, AMBER DIBASE

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Oct 13, 2026

Toyota of Rockwall responded

Your note about clear communication and regular updates shows how our service team prioritizes keeping you informed during your Toyota Tacoma’s service. Hearing that our staff’s professionalism and efficiency met your expectations means a lot to us.

October 03, 2026

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Employee Rating

No issues. Everything was fine. Thank you. No issues. Everything was fine. Thank you. Again. More

by srselectric1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Print
Oct 03, 2026

Toyota of Rockwall responded

Thank you for the five-star rating. Knowing the service on your Toyota Prius Plug-In Hybrid went smoothly means a lot to our service team.

September 28, 2026

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Employee Rating

Thank you for my pleasant visit Saturday everyone was nice And hope my next visit are nice More

by jazzysue57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Print
Sep 28, 2026

Toyota of Rockwall responded

Thanks for visiting us last Saturday and sharing your five-star rating. We’re glad your RAV4 Hybrid service felt welcoming, and we look forward to your next visit.

September 25, 2026

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Employee Rating

Michael and his staff will do anything and everything they can to a accommodate your needs and fix any issue you can think of in your car. More

by joscarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott

Print
Sep 25, 2026

Toyota of Rockwall responded

Hearing that our staff would go above and beyond to handle any issue with your Corolla means a lot to us. Thank you for trusting our service department with your Toyota Corolla.

September 13, 2026

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Employee Rating

There's very friendly individual ,customer service are on the ball ,technician are very open More

by clairmonte_williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Print
Sep 13, 2026

Toyota of Rockwall responded

Hearing that our customer service was attentive and our technicians remained transparent means a lot to our service team. We’re glad we could keep you informed during the service on your Toyota RAV4.

September 11, 2026

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Employee Rating

Service reps friendly, knowledgeable and efficient. Kept me informed throughout the service process. Wait area is comfortable and work was completed in short order. More

by lmcdanielgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Print
Sep 12, 2026

Toyota of Rockwall responded

Your note about receiving consistent updates highlights our service team’s focus on clear communication. We’re glad the waiting area met your expectations and that we could complete the service on your Toyota 4Runner promptly.

September 11, 2026

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Employee Rating

Great experience and friendly staff. Clean facility and enjoyed the coffee and cookies. Thank you team! More

by jordanw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Print
Sep 11, 2026

Toyota of Rockwall responded

Your mention of our clean facility and friendly staff shows what we strive to provide every day. We’re glad the service on your Highlander was a positive experience. Your kind words mean a lot to our service department.

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