Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw | Page 2

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.7
630 Reviews
4.7

630 Reviews

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630 Reviews of Kasey Boysaw

June 08, 2026

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Employee Rating

I always have a great experience at this dealership. Everyone is always friendly and helpful. I never feel pushed to do any service. More

by sandraleighroper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 08, 2026

Toyota of Rockwall responded

We’re glad your Toyota Highlander service visits leave you feeling comfortable and never pressured. It’s great to know our team stays friendly and helpful each time. We look forward to taking care of you again.

June 07, 2026

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Very helpful and fast service , nice waiting area the massage chairs a big plus. Overall a great experience for my first time . More

by edgarv3509
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 07, 2026

Toyota of Rockwall responded

We’re delighted Kasey and our team provided fast, helpful service for your RAV4 and that you enjoyed the waiting area with massage chairs. It’s wonderful to hear your first visit went so smoothly. We look forward to giving your Toyota many more great experiences.

June 04, 2026

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From check-in to check-out, Kasey kept me informed about the status of my vehicle every step of the way. She followed my requests, clearly explained any additional services that were recommended, and made s More

by Spider1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 04, 2026

Toyota of Rockwall responded

It’s wonderful that Kasey’s clear communication and attention to your requests kept you informed throughout the service. We’re glad she could apply the veteran discount and clarify recommended services. Thank you for trusting us with your Toyota RAV4 Hybrid, and we look forward to your next visit.

June 03, 2026

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I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner. More

by ray
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 06, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2026

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I was very pleased with the way Sam handled my situation at Rockwall Toyota.. He did everything he said he would do.. More

by carlee6064
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 02, 2026

Toyota of Rockwall responded

It’s great to hear Sam took excellent care of your Lexus ES 350 and delivered on his commitments. We appreciate you trusting us with your service needs. We look forward to supporting you again.

May 30, 2026

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I brought my 2022 Toyota Camry in for service on a skid panel. Setting up the appointment was easy. They took care of me quickly, professionally, and with courtesy. More

by hankivy
Service Price Transparency
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Recommend Dealer
Yes
May 30, 2026

Toyota of Rockwall responded

Thank you for trusting us with your 2022 Toyota Camry skid panel service. Kasey and our service team are delighted that scheduling was effortless and that you received prompt, professional, and courteous care. We look forward to assisting you again.

May 30, 2026

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Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

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The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

Dealership Rating
Employee Rating

Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 15, 2026

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Employee Rating

Worst technicians . They are not diagnosed my car and they say A/C working great but it is not . More

by kebbi2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mick Schott

May 20, 2026

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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