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Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

June 16, 2026

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Employee Rating

I’m so THANKFUL this Service Team was there for me in Real time, they are True Experts🙌🏼 Shout Out to Service Advicer Kasey B.❣️ More

by Helen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 16, 2026

Toyota of Rockwall responded

We appreciate your kind words about our team’s expert service. We’re pleased your Kia Rio received immediate support and value the shout out to Kasey. Let us know whenever we can help again.

June 13, 2026

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Easy appointments, got me in quickly. They did not try to upset anything. Will be back for sure! More

by jen_boothe
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Service Time
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Recommend Dealer
Yes
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Jun 13, 2026

Toyota of Rockwall responded

Thanks for sharing your experience. We’re glad the team accommodated you promptly and handled your Toyota 4Runner service with ease. Mick and our crew look forward to your next visit.

June 13, 2026

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Technician was excellent- he truly cares about his work and his customers - very knowledgeable explained what was done- great experience! More

by Rich
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 13, 2026

Toyota of Rockwall responded

It’s great to hear our technician’s expertise and clear explanations made your Toyota Corolla service a positive experience. We’re glad you felt cared for and confident in the work performed. We look forward to assisting with any future maintenance.

June 12, 2026

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Easy to make an appointment and excellent service. My service appointment was great. The people are friendly and knowledgeable. More

by pattyleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 12, 2026

Toyota of Rockwall responded

It’s great to hear scheduling was hassle-free and our team was friendly and knowledgeable. We’re glad your Toyota Corolla Cross Hybrid service went smoothly. Thank you for the five-star rating, and we look forward to helping you again.

June 08, 2026

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I always have a great experience at this dealership. Everyone is always friendly and helpful. I never feel pushed to do any service. More

by sandraleighroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 08, 2026

Toyota of Rockwall responded

We’re glad your Toyota Highlander service visits leave you feeling comfortable and never pressured. It’s great to know our team stays friendly and helpful each time. We look forward to taking care of you again.

June 06, 2026

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Caden was friendly and very helpful, Aubrey a pleasure and Jeff helpful! All in all a great experience More

by kventers
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, Aubrey Price, JEFF LAND, Caden Kent

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Jun 06, 2026

Toyota of Rockwall responded

We’re delighted that Caden, Aubrey and Jeff provided friendly, helpful service during your new Toyota RAV4 purchase. Please let us know if there’s anything else we can do for you in the future.

June 03, 2026

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I believe the dealership strives to take care of it's customers. They took my car in for oil change on time and did it in a timely manner. More

by ray
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 06, 2026

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2026

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Good service. But I was expected some discounts on first time oil change with them. But turns me down for this time. More

by jjacob001
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Recommend Dealer
Yes
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Jun 06, 2026

Toyota of Rockwall responded

We are so glad that we had the opportunity to work with you, and that our team could make this an overall positive experience. We look forward to continuing to serve you in the future!

June 02, 2026

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Employee Rating

what is the purpose of checking and writing it down specifically for 'Front driver floor mat clips"? instead of check batter, windshield wipers, signals, etc. I have been there many times and every sin More

by balparmak
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 09, 2026

Toyota of Rockwall responded

We're sorry to hear you didn't have the best experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 02, 2026

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Employee Rating

I was very pleased with the way Sam handled my situation at Rockwall Toyota.. He did everything he said he would do.. More

by carlee6064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 02, 2026

Toyota of Rockwall responded

It’s great to hear Sam took excellent care of your Lexus ES 350 and delivered on his commitments. We appreciate you trusting us with your service needs. We look forward to supporting you again.

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