Mick Schott

The personnel are always professional and friendly for the most part. They keep you informed on progress and let you know of any other problems and options. the most part. They keep you informed on progress and let you know of any other problems and options. More

by obsbj.raid62 Verified Customer Verified Customer

Report | Print

This was a pleasant visit service manager was very attentive and knowledgeable. Will be using again. attentive and knowledgeable. Will be using again. More

by tjfsubs Verified Customer Verified Customer

Report | Print

My sales lady was very helpful and the price I paid and trade in value were fair. trade in value were fair. More

by pegtrejo Verified Customer Verified Customer

Report | Print

Great people smooth service in and out I will and they ask you if you would like watch your car recommend it thank you! ask you if you would like watch your car recommend it thank you! More

by nabiluk2 Verified Customer Verified Customer

Report | Print

I have been working with Russell Morgan on getting either a Toyota 4Runner or a Toyota Grand Highlander. Decided on the Grand Highlander thanks to Russell for helping me see all the differences. He made it e a Toyota 4Runner or a Toyota Grand Highlander. Decided on the Grand Highlander thanks to Russell for helping me see all the differences. He made it easy to make my decision. Also shoutout to my regular service person Mick Schott who referred me to Russell. Thank you for my new car!! More

Report | Print

I dropped my car for replacing a tire. It’s making noise after replacement I took again to the service center,they told me it should go way after driving some miles I had no problem It’s making noise after replacement I took again to the service center,they told me it should go way after driving some miles I had no problem with noise before this service More

by shibu.joy1 Verified Customer Verified Customer

Report | Print

I have always had great experiences at Toyota of Rockwall, especially with Mick and Kawa. Most recently, I had some work done on my truck, and my Service Advisor, Tuan, provided outstanding service. Rockwall, especially with Mick and Kawa. Most recently, I had some work done on my truck, and my Service Advisor, Tuan, provided outstanding service. Tuan performed a thorough multi-point inspection to identify recommended maintenance and repairs. He communicated with me daily—sometimes multiple times a day—to keep me informed about the status of my vehicle and explain what repairs were needed. His professionalism, attention to detail, and excellent customer service made the entire experience stress-free. I truly appreciate the level of care and communication I received and highly recommend Toyota of Rockwall and Tuan for anyone needing service on their vehicle. More

Report | Print

As far as I'm concerned, they get my car up and running. I've using them since 2023 with the same car. I've using them since 2023 with the same car. More

by lanrekass1 Verified Customer Verified Customer

Report | Print

I have consistently used this dealership for both of our vehicle’s maintenance for several years now. On my most recent visit, I scheduled an appointment for an oil change and tire rotation. I had my two yo vehicle’s maintenance for several years now. On my most recent visit, I scheduled an appointment for an oil change and tire rotation. I had my two young children with me, fortunately, there is a playroom for children inside the dealership. Unfortunately, my visit took about 2.5 hours for the oil change and rotation. That’s a dreadfully long time for a relatively short job. More

by RockwallNC3 Verified Customer Verified Customer

Report | Print

The place seemed more like a country club than a dealership!! I was very impressed with the Customer Service!!! dealership!! I was very impressed with the Customer Service!!! More

by johnkellyspencer Verified Customer Verified Customer

Report | Print