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Mick Schott
Mick Schott at Toyota of Rockwall

Mick Schott | Page 2

Assistant Service Advisor

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
862 Reviews
4.8

862 Reviews

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862 Reviews of Mick Schott

May 30, 2026

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Employee Rating

Everyone is nice and professional. Will definitely return. Mick, kasey , and sam are great advisors More

by Tuan74415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 30, 2026

Toyota of Rockwall responded

Delighted to hear our team provided friendly, professional service for your Toyota Highlander. Mick, Kasey, and Sam appreciate your kind words about their support. We look forward to caring for your Highlander again.

May 29, 2026

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Employee Rating

Caden and Jeff did a great job helping us find a car to replace the RAV 4 I loved but had to let go of. More

by Barb
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Land, Caden Kent , Marcia

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May 29, 2026

Toyota of Rockwall responded

Thank you for the 5-star rating. Caden and Jeff are glad they could help you find a new Toyota Corolla Cross to succeed your beloved RAV4. We hope it brings you many great drives ahead.

May 29, 2026

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The staff was very helpful. This location is much closer than the one I use to take it to. More convenient. More

by momathews
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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May 29, 2026

Toyota of Rockwall responded

Happy to hear our team provided such helpful service and that our closer location made things more convenient for you. We appreciate your feedback and look forward to serving you again.

May 29, 2026

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Russ the sales person we felt with was Amazing to deal with. Please make sure you ask for him if you are looking to buy a vehicle. This is our second purchase from in in two years. More

by mazharismail24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel, Kasey Boysaw

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Jun 01, 2026

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Russ and our team, and we look forward to working with you again.

May 24, 2026

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Service was good no complains. Wait was a little long, but that was expected. Work was very efficient. More

by lukang8168
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 24, 2026

Toyota of Rockwall responded

Thank you for your feedback on your Toyota bZ4X service. We apologize for the extended wait and appreciate your patience. Mick and our team are glad the work was efficient and look forward to helping you again.

May 15, 2026

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Employee Rating

Worst technicians . They are not diagnosed my car and they say A/C working great but it is not . More

by kebbi2012
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kasey Boysaw

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May 20, 2026

Toyota of Rockwall responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

May 12, 2026

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Toyota Motor Corporation service, very professional and courteous friendly people with good customer experience and care More

by Pbrodber
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AMEER AL-Hadi, PJ LE

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May 12, 2026

Toyota of Rockwall responded

It’s wonderful to know our Toyota service team treated you professionally and courteously. We’re glad the care provided for your Camry Hybrid met your expectations. Thank you for trusting us with your Toyota.

May 09, 2026

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Employee Rating

Russell Morgan heloed me with the purchase of another RAV4 from Toyota of Rockwall. He was able to find the one I wanted. He even came in on his day off to accommodate my husband coming to go over the More

by pmussery49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Morgan, Aubrey Price

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May 09, 2026

Toyota of Rockwall responded

It’s fantastic to hear that Russell located the RAV4 Hybrid you wanted and even took the extra step of coming in on his day off to walk through it with your husband. We appreciate your kind words about his expertise. We look forward to assisting you with any future vehicle needs.

May 09, 2026

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Employee Rating

They are service is fast and excellent. I am appreciate for your people service, thanks More

by HTUTT.HTUT742
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 09, 2026

Toyota of Rockwall responded

Thank you for recognizing our fast and excellent service on your Toyota RAV4. Mick and the service team appreciate your feedback and look forward to serving you again.

May 07, 2026

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Employee Rating

Mick and guys always kill it for us. We appreciate everything they do for us. More

by JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Heidel

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May 07, 2026

Toyota of Rockwall responded

It’s fantastic to know Mick and the team are consistently delivering great service for your Toyota 4Runner. Thank you for your continued trust. We look forward to assisting you again soon.

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