Michael Zafiriou | Page 2
General Manager
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
With over 20yrs of automotive sales experience, I value excellent customer service above all else. Love to help people with finance needs and credit hiccups. Started in 99' at a VW/Nissan dealer and 20yrs later, I find myself back with VW! Huge Animal lover and have 3 wonderful pets Lucille, Stephie, and Kitty. I learned excellent customer service and incredible attention to detail from ABT Appliance & Electronics back as a teenager. Please stop in and say hi!
Read moreDealership Experience
7 yrs, 6 mos
Industry Experience
27 yrs, 1 mo
123 Reviews
Write a Review123 Reviews of Michael Zafiriou
May 05, 2025
Friendly, fast, and terrific! ! Great place to bring your VW vehicle for service or sales ! Great place to bring your VW vehicle for service or sales More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Michael Boos , Alonzo Bass, Grant Bode, Fred Borek
May 02, 2025
Julian was very kind and warm. Made me feel at home as if we were family. Everyone was very professional!!! I Will be coming back for sure for my next car in the future! Made me feel at home as if we were family. Everyone was very professional!!! I Will be coming back for sure for my next car in the future! More
Other Employees Tagged: Julian Perez, Davis Luckett, Emre Simsek
April 30, 2025
Service here was very fast and amazing. Will definitely be coming back again for my vehicle needs. Will definitely be coming back again for my vehicle needs. More
Other Employees Tagged: Michael Boos , Grant Bode, Fred Borek
April 26, 2025
Mike was fabulous to work with. He was professional, knowledgeable, enjoyable, and listened to all my needs and concerns. It was just so pleasant to work with him. I wouldn't want He was professional, knowledgeable, enjoyable, and listened to all my needs and concerns. It was just so pleasant to work with him. I wouldn't want to work with anyone else going forward. More
Other Employees Tagged: Angie Berg, Danny Aguilera , Mike Z, best of the best.
March 11, 2025
Great service, the trade in and purchase process was seamless. I will definitely go back to the dealer for my next purchase. seamless. I will definitely go back to the dealer for my next purchase. More
Other Employees Tagged: Angie Berg, Julian Perez, Davis Luckett, Avery Gathercole , Jimmy Caprile
March 05, 2025
VW of Downtown Chicago is a modern marvel. The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department The sales staff could not have been more helpful and understanding. The service department is phenomenal and very knowledgeable. The parts department was very helpful getting new floor mats for our car and even had them in stock! I cannot understand why people would go anywhere else for their VW needs. More
Other Employees Tagged: Angie Berg, Josh Zibrida, Julian Perez, Kelia House, Rocco Cesario, Davis Luckett, Michael Boos , Fred Borek, Jay Jaber
February 22, 2025
The dealership was very easy to deal with and provided a fair deal. Overall experience was great. fair deal. Overall experience was great. More
Other Employees Tagged: Avery Gathercole , Jay Jaber
February 06, 2025
Excellent service with personal touch. My car was cleaned and detailed on pick up. Great job.. My car was cleaned and detailed on pick up. Great job.. More
Other Employees Tagged: Julian Perez, Fernando Tapia , Alonzo Bass, Jimmy Caprile, Baha Yer
January 27, 2025
I've had consistently great experiences with the service department at this dealership. Unfortunately, the same cannot be said for the sales department. My experience with them has been frustrating and department at this dealership. Unfortunately, the same cannot be said for the sales department. My experience with them has been frustrating and disappointing, with a complete lack of communication and follow-through. Getting a response from the team is a challenge, and when they do respond, it often feels dismissive and unhelpful. It’s a shame because the dealership has a great service team, but the sales side leaves a lot to be desired. More
December 29, 2024
Davis and Mike were great to work with! They were kind, knowledgeable and efficient with our Tiguan lease. Highly recommend working with them both! They were kind, knowledgeable and efficient with our Tiguan lease. Highly recommend working with them both! More
Other Employees Tagged: Davis Luckett

