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Michael Mascavage

Overview Reviews (416) Inventory (341)

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Michael Mascavage

Michael Mascavage | Page 7

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

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4.7

416 Reviews

Overview Reviews (416) Inventory (341)

4.7

416 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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416 Reviews of Michael Mascavage

July 17, 2024

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Employee Rating

As always the service and communication along with the kindness and understanding of the department are the best I’ve experienced any where kindness and understanding of the department are the best I’ve experienced any where More

by bqualityclean

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Tomlin

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Jul 18, 2024 -

Coastal Kia responded

Wow! Thank you! We sincerely appreciate the five star review and high marks for our team members Bob Tomlin and Mike Mascavage. We love the feedback including, " ... the kindness and understanding of the service department are the best I've experienced anywhere." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

July 17, 2024

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Employee Rating

Excellent service. Excellent people. 1Wonderful experience. I ha e run out if superlatives. It is always a great experience. Excellent people. 1Wonderful experience. I ha e run out if superlatives. It is always a great experience. More

by DRHOUGH47

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa, Cody Hamilton , JP Nicholas

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Jul 17, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the high marks for our team members and five star rating. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

July 15, 2024

Dealership Rating

Employee Rating

I had a great experience with Coastal Kia. They were efficient and easy to work with. They were efficient and easy to work with. More

by akillian

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Wright

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Jul 16, 2024 -

Coastal Kia responded

Wonderful! Thank you for the high marks and gracious compliments. We love the feedback including, "I had a great experience with Coastal Kia. They were efficient and easy to work with." We strive to deliver a truly exceptional experience to every client during every visit. Congratulations! Thank you for choosing Coastal Kia.

July 12, 2024

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Employee Rating

Professional and quick. Brandon Wright took time to test drive and examine vehicle options. Appreciated. Brandon Wright took time to test drive and examine vehicle options. Appreciated. More

by CAPTGUMP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bob Tomlin , Brandon Wright

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Jul 16, 2024 -

Coastal Kia responded

We sincerely appreciate the five star review and compliments for our Product Specialist Brandon Wright. It was kind of you to rate your recent purchase experience. Thank you for choosing Coastal Kia! Enjoy!

July 10, 2024

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Employee Rating

Steve Kramer was very nice and knowledgeable about the Kia Sportage. He came through with the deal I wanted . Excellent customer service! Love my Kia Sportage Kia Sportage. He came through with the deal I wanted . Excellent customer service! Love my Kia Sportage More

by SURFNCAT77

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer

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Jul 11, 2024 -

Coastal Kia responded

Thank you for the five star review and compliments for our Product Specialist Steve Kramer. Congratulations! Enjoy your new Kia Sportage. We are here if you need us.

July 01, 2024

Dealership Rating

Employee Rating

Great customer service! !! Very friendly and courteous folks in sales and finance. Service department is awesome. !! Very friendly and courteous folks in sales and finance. Service department is awesome. More

by BETSYB

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Kelvin Swinson

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Jul 02, 2024 -

Coastal Kia responded

Thank you! Your high marks and gracious comments are greatly appreciated. We are thrilled to hear you enjoyed "great customer service" and our team exceeded your expectations. Thank you for choosing Coastal Kia! We are here if you need us.

June 27, 2024

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Employee Rating

Everyone there was very professional, courteous and friendly. The facility was very clean. We will definitely be using Coastal Kia for future service needs. friendly. The facility was very clean. We will definitely be using Coastal Kia for future service needs. More

by SHARON_HAVRANEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Darren Gokey

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Jun 28, 2024 -

Coastal Kia responded

Thank you Sharon for the five star review and compliments for our staff. We appreciate the high marks and gracious feedback. We look forward to seeing you during your next visit. Please do not hesitate to reach out if you need us.

June 21, 2024

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Employee Rating

Great staff. Honest, dependable, and helpful team of professionals. Constant communication and update with loan and vehicle status. Honest, dependable, and helpful team of professionals. Constant communication and update with loan and vehicle status. More

by LOPEZRUDY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad

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Jun 24, 2024 -

Coastal Kia responded

Thank you for the high marks and compliments for our team. We appreciate the feedback and compliments for our sales team. Our goal is to deliver a truly exceptional experience to every client during every visit. Thank you so much!

June 21, 2024

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Employee Rating

Thank you Steve Kramer! ! You are the absolute best salesman ever. I recommend Coastal Kia over any dealership. This will be the third vehicle we have purchased from there. G ! You are the absolute best salesman ever. I recommend Coastal Kia over any dealership. This will be the third vehicle we have purchased from there. Great and friendly customer service!! If you are looking to get the best deal and customer service definitely visit Coastal Kia!!!! More

by Heather Edwards

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Kramer

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Jun 24, 2024 -

Coastal Kia responded

Third vehicle! Wow! Thank you for your loyalty and trust. It was thoughtful of you to go online and rate your recent sales experience. Thank you for mentioning your "go to" Product Specialist Steve Kramer by name. We sincerely appreciate you coming back again and again. We are here if you need us.

June 20, 2024

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Employee Rating

Everyone at this dealership is Friendly, helpful, understanding, and accommodating. They stayed late to get us in our new car understanding, and accommodating. They stayed late to get us in our new car More

by krystaldorman

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Heber Quezada

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Jun 21, 2024 -

Coastal Kia responded

Congratulations! Thank you for sharing your recent purchase experience online. Enjoy! We are here if you need anything.

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