Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 42

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.7
416 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

416 Reviews

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416 Reviews of Michael Mascavage

February 09, 2020

Dealership Rating
Employee Rating

Had a wonderful experience and their dedication to helping me. I actually had fun buying a car when I thought it would be a stressful experience, Love my new Kia and will go back to Coastal Kia for m More

by Kathyme34
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Kelvin Swinson

Feb 10, 2020

Coastal Kia responded

Congratulations on your recent new Kia purchase from Coastal Kia! We love you had "fun" buying your car and our team exceeded your expectations. We adore the comment, "love my new Kia and will go back to Coastal Kia for my next one." Wonderful! We strive to treat each client the way we want to be treated while providing a fun informative experience. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia Family!

February 08, 2020

Dealership Rating
Employee Rating

great experience We brought in our Sorento for service and ended up buying a new car. Sam in service was as usual very attentive. On the sales end, this was the 5th K More

by jgalli1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman , Jake Baker, Uber Hernandez

Feb 10, 2020

Coastal Kia responded

5th Kia purchase. Wow! Thank you so much for your loyalty to Coastal Kia and to the Kia brand as well. It was thoughtful of you to go online and share your experience. Your kudos for Sam in service and Jake in sales have been shared with them as well as our entire team. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything. We are here to help. Thanks again!

February 07, 2020

Dealership Rating
Employee Rating

Repeat customer I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financ More

by LEXXUSCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Jason Stone

Feb 07, 2020

Coastal Kia responded

Fantastic! Thank you for the five star sales review and kudos for Jason Stone. You are family and we are thrilled you were able to join our team for lunch. Congratulations on your recent purchase! Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia Family!

February 03, 2020

Dealership Rating
Employee Rating

Hospitable, Courteous, and nice experience From the moment I pulled onto the lot, stepped out of my car, and asked do you have any Tellurides? Jake was helpful and positive. I was very impresse More

by DUTCHMANCRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker

Feb 03, 2020

Coastal Kia responded

Wonderful! Congratulations on your recent Kia Telluride purchase from Coastal Kia! We sincerely appreciate the wonderful review, gracious comments and kudos for Jake Baker. Your kind words and amazing review have been shared with Jake and our entire sales staff. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia Family!

February 01, 2020

Dealership Rating
Employee Rating

Good people to work with. Staff worked very hard to make thing work out for me. John and Uber are very good at helping out for the bottom line. Michael was very helpful . More

by CFHELECT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Uber Hernandez, John Wallace

Feb 03, 2020

Coastal Kia responded

Great news! Thank you for the wonderful sales review and kudos for John, Uber and Michael. Congratulations on your recent purchase. We are thrilled to hear we were able to meet your "bottom line" requirements. Welcome to the Coastal Kia family. Please call us if you need anything. We are here to help! Thanks again.

January 30, 2020

Dealership Rating
Employee Rating

Experience was amazing. They listened and did everything they could for me. They were very kind and straightforward. Not pushy at all. Would definitely recommend them. Jake and Xavier were great!!! Very ple More

by Jolynnifuss
Recommend Dealer
Yes

Other Employees Tagged: Jake Baker, Dogukan Imir, Xavier Kratovel, Bill Mathias

Feb 03, 2020

Coastal Kia responded

Wonderful! Thank you for the five star sales review. We are thrilled your "experience was amazing." We sincerely appreciate the gracious comments and kudos for Jake and Xavier. Congratulations on the purchase of your new Kia Soul. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help.

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