Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 41

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
418 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.8

418 Reviews

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418 Reviews of Michael Mascavage

March 18, 2020

Dealership Rating
Employee Rating

Great experience Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but More

by 9106200352mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Mar 19, 2020

Coastal Kia responded

Wonderful ! Thank you for the five star sales review for our team at Coastal Kia! Congratulations on your recent purchase. Welcome to the Coastal Kia Family! It was thoughtful of you to go online and mention Steve Kramer in your review. We love the comment, "he worked with the finance to get the best price for not only my trade but my new Kia." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 18, 2020

Dealership Rating
Employee Rating

John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! More

by joeyyalexander92
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

March 15, 2020

Dealership Rating
Employee Rating

I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab More

by PGeorge
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Don Nguyen, JP Nicholas

Mar 16, 2020

Coastal Kia responded

Congratulations on your new 2020 Kia Sorento purchase from Coastal Kia! Thank you so much for the five star review and gracious comments. We love the comments, "everyone there were very courteous and friendly... they went above and beyond to make the deal happen." Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. Welcome to the family!

March 13, 2020

Dealership Rating
Employee Rating

The car buying experience was a pleasant one. Dogukan and Mike were polite and professional and worked to get the payment that I wanted. Dogukan also took time to ask about what I wanted and explained all t More

by ashleyjpenny
Recommend Dealer
Yes

Other Employees Tagged: Dogukan Imir

Mar 13, 2020

Coastal Kia responded

Congratulations on your new Kia purchase from Coastal Kia! Thank you for the five star review and feedback regarding your experience with Dogukan and Mike. Your gracious comments have been shared with them along with our entire staff. We love the comment, "the car buying experience was a pleasant one." You will love your new Kia! Welcome to the family. We sincerely appreciate your business and thoughtful review. Please call us if you need anything. We are here to help. Thanks again!

March 12, 2020

Dealership Rating
Employee Rating

Steve Kramer and Payton took great care of me and got me the deal I needed. I would recommend this dealership for your next purchase or lease. The finance team worked with the numbers as well. More

by burns.leigha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Payton

Mar 12, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star sales review for our team at Coastal Kia! It was thoughtful of you to mention Steve and Payton by name. Congratulations on your recent purchase and welcome to the Coastal Kia Family! We love the comment, "Steve Kramer and Payton took great care of me and got me the deal I needed." Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. Please call us if you need anything. We are here to help.

March 08, 2020

Dealership Rating
Employee Rating

Exceptional experience, smooth and knowledgeable staff, and some fantastic cars. We are definitely going to be suggesting Coastal Kia to everyone we know! Thank you, John, Mike and everyone! More

by Mangovall
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Mar 09, 2020

Coastal Kia responded

Wonderful! Thank you for the five star review and high recommendations. It was thoughtful of you to mention John and Mike by name. Congratulations on your recent purchase. We think we have "some fantastic cars" too. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. Please call us if you need anything. We are here to help. EDIT RESPONSE DELETE RESPONSE

March 03, 2020

Dealership Rating
Employee Rating

Great Experience We contacted Coastal KIA about the need to purchase a used vehicle to drive as soon as possible. We had purchased our previous vehicle at the dealersh More

by Deb and Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Mar 03, 2020

Coastal Kia responded

Wonderful! Congratulations on your recent purchase from Coastal Kia. We are thrilled to hear John Wallace and Mike Mascavage exceeded your expectations. Our team strives to deliver a truly exceptional experience to every client during every visit. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. Please call us if you need anything. We are here to help.

February 27, 2020

Dealership Rating
Employee Rating

Second car we bought here. Great experience as always. Jon went above and beyond. He was very helpful explaining features and helping with our car needs!! More

by APRIL.KAPUSTA
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Mar 02, 2020

Coastal Kia responded

Congratulations on your recent purchase from Coastal Kia! Thank you for the amazing five star review and testimonial. It was thoughtful of you to comment, "great experience as always" and mention Jon by name. Thank you for your loyalty to Coastal Kia and to the Kia brand as well. We appreciate you being such an important part of our Coastal Kia Family! Congratulations on your recent purchase. Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help.

February 22, 2020

Dealership Rating
Employee Rating

Knowledgeable sales force. Quick in and out with no hassle. If they don't have it in stock, they'll have just what you want in 24 hours. More

by TUJEEZE
Recommend Dealer
Yes

Other Employees Tagged: Don Nguyen, Jason Stone

Feb 23, 2020

Coastal Kia responded

Your five star sales review and awesome feedback are greatly appreciated. Our entire Coastal Kia Team would like to welcome you to our family. We are home of the truly exceptional experience. We love the comments “knowledgeable sales force...quick in and out with no hassle.”Thank you for choosing Coastal Kia!

February 22, 2020

Dealership Rating
Employee Rating

Kia has been the best cars we have purchased we had three of them and this is from fifty years of driving thanks for a great product More

by Kapustaart
Recommend Dealer
Yes

Other Employees Tagged: Peggy Roberts, Patrick Koballa , Bill Mathias, John Wallace

Feb 23, 2020

Coastal Kia responded

You are very welcome! Thank YOU for your loyalty to Coastal KIA and to the Kia brand as well. We sincerely appreciate the five star review and gracious comments. Please call us if you need anything. We are thrilled to have you guys in the Coastal KIA Family!

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