Michael Mascavage
Michael Mascavage at Coastal Kia

Michael Mascavage | Page 40

Finance Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.7
416 Reviews

Mike has called Wilmington home for more than 21 years. He has worked on Pat Koballa’s winning team for over seven years. Mike has extensive finance experience with over seven different automotive franchises including Honda, Acura, Mazda, Kia, Chevrolet, Jeep and Chrysler. He has been a NC Notary Public for over ten years. He enjoys fishing and spending time with his son on the water.

4.7

416 Reviews

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416 Reviews of Michael Mascavage

April 15, 2020

Dealership Rating
Employee Rating

Great Online Buying Experience! Coastal Kia had the best (and largest) selection of the new 2021 Kia Seltos. Because of the recent stay-at-home orders, this all had to be done online More

by rvoorhees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , George (driver who delivered the vehicle)

Apr 15, 2020

Coastal Kia responded

Fantastic! We are thrilled you enjoyed our online buying process at Coastal Kia! Congratulations on the purchase of your new 2021 Kia Seltos! It was extremely thoughtful of you to share your thoughts and testimonial online. Thank you for mentioning Steve and Mike by name. Your wonderful review has been shared with Steve, Mike and our entire Coastal Kia team. Welcome to the Coastal Kia Family! Please call us if you need anything. We are here to help!

April 11, 2020

Dealership Rating
Employee Rating

Always a pleasure to take my car in for regular service & maintenance....I’ve never taken it anywhere else since I purchased it. Everyone I’ve worked with is very knowledgeable & friendly. More

by KELLYGJOHNSON15
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin , Howard Ramsey

Apr 14, 2020

Coastal Kia responded

Thank you Kelly for the amazing five star service review for our Coastal Kia service team! We love the fact that our team exceeds your expectations during every visit. Your continued loyalty is important to us. Thank you for that. We love the comment, "everyone I've worked with is very knowledgeable and friendly." We are home of the truly exceptional experience. Thanks again for the wonderful five star review. We are here if you need us.

March 27, 2020

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Employee Rating

Easy Simple Process Great job goes out to Jason Stone and Mike Mascavage! Willing to bend over backwards for us to get us what we wanted. Jason even came in to help us on More

by rickmunton1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stone

Mar 27, 2020

Coastal Kia responded

Thank you for the five star sales review for Coastal Kia! It was thoughtful of you to mention Jason Stone and Mike Mascavage by name. Congratulations on your recent purchase! We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family.

March 22, 2020

Dealership Rating
Employee Rating

My experience was first class at Coastal Kia, awesome!!! Pat Koballa and his staff are outstanding. I will recommend the dealership to all my friends and associates. I am very pleased with my new Niro! More

by JPARTL44
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa , Howard Ramsey, Kevin West

Mar 23, 2020

Coastal Kia responded

Awesome! Thank you so much for the five star sales review for Pat Koballa and our sales team at Coastal Kia! Congratulations on the purchase of your new Kia Niro. We love the comment, "my experience was first class at Coastal Kia, awesome!!!" Welcome to the Coastal Kia Family. Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 21, 2020

Dealership Rating
Employee Rating

Great experience buying a car from Coastal Kia Kelvin was wonderful. Took great care of us. Thanks to Steve for the wonderful experience. Have never bought a car without spending hrs at the dealership.. can' More

by Reesie
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Kelvin Swinson

Mar 21, 2020

Coastal Kia responded

Fantastic! Thank you so much for the wonderful five star review for Steve, Kelvin and our sales team at Coastal Kia! We are thrilled to hear we were able to exceed your expectations. Your thoughtful comments and testimonial have been shared with Steve, Kelvin and our entire team. Congratulations on your recent purchase. Welcome to the Coastal KIa family!

March 20, 2020

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Employee Rating

Fantastic Experience! Purchased a Kia Stinger. Coastal Kia has set a new mark in my book for customer service and car buying experience ease! Everyone I came in contact w More

by cmbrowning75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer , Bill Mathias, Joseph Nash

Mar 21, 2020

Coastal Kia responded

Wonderful! Congratulations on the purchase of your new Kia Stinger from Coastal Kia! You will love it for years to come! We sincerely appreciate the amazing testimonial and kudos for our customer service. We are home of the truly exceptional experience. We love the comment, “absolutely awesome experience.” Welcome to the Coastal Kia Family! We look forward to seeing you during your first free service at 5000 miles. Please call us if you need anything. We are here to help. Thanks again!

March 20, 2020

Dealership Rating
Employee Rating

John is exceptional. My experience was good overall. Made me feel heard and appreciated. Would definitely recommend him to anyone who is buying a car. More

by tracynichole81
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

Mar 20, 2020

Coastal Kia responded

Thank you for the wonderful five star sales review for John and our team at Coastal Kia! Your gracious comments have been shared with John and our entire sales team. We love the comments, "my experience was good overall... made me feel heard and appreciated." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 20, 2020

Dealership Rating
Employee Rating

Excellent Service Steve Kramer was a great sales consultant. He was very helpful, friendly, & courteous. Excellent Service from all other employees. Overall good experi More

by nesia1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa, Steve Kramer , Uber Hernandez

Mar 20, 2020

Coastal Kia responded

Thank you for the five star review for Steve Kramer and our sales team at Coastal Kia! We love the comment, "he was very helpful, friendly and courteous." Your gracious comments have been shared with Steve and our entire sales staff. We strive to deliver a truly exceptional experience to every client during every visit. Welcome to the Coastal Kia family!

March 18, 2020

Dealership Rating
Employee Rating

Great experience Steve was knowledge about the product and what features were best for me. He worked with the finance to get the best price for not only my trade but More

by 9106200352mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kramer

Mar 19, 2020

Coastal Kia responded

Wonderful ! Thank you for the five star sales review for our team at Coastal Kia! Congratulations on your recent purchase. Welcome to the Coastal Kia Family! It was thoughtful of you to go online and mention Steve Kramer in your review. We love the comment, "he worked with the finance to get the best price for not only my trade but my new Kia." Don't forget your first service is complimentary at 5000 miles. Our complimentary services also include: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 18, 2020

Dealership Rating
Employee Rating

John was very helpful, courteous and transparent about the purchasing process. First time buyer and I felt very well taken care of. I cannot suggest this dealership enough! More

by joeyyalexander92
Recommend Dealer
Yes

Other Employees Tagged: John Wallace

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