Michael Lindley
Michael Lindley at Norm Reeves Honda Superstore North Richland Hills
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Michael Lindley

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of Michael Lindley

November 22, 2024

Dealership Rating
Employee Rating

Very efficient. Kept me informed of progress. Very clean facilities. Quick check out. Will go back More

by Jmccann4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's great to hear that your Honda service visit went so well, and you received regular updates! Thanks for the compliments, and we hope to see you in the future!

November 14, 2024

Dealership Rating
Employee Rating

This is the 3rd survey I’m filling out. One more survey request, I’m going to sue you More

by Donkim233
Recommend Dealer
Yes
Nov 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate your feedback, Don. We send out surveys periodically to ensure that we're staying on track for service. If you would like to be removed from the list, please reach out to our General Manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

November 12, 2024

Dealership Rating
Employee Rating

Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo More

by Ohenry771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like your Honda had a successful service visit! Thanks for bringing your car in for service, and we're happy that we could cover everything it needed and you felt comfortable. See you next time!

October 31, 2024

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Employee Rating

Easy in and out and great customer service. Also, they have Apple Pay which makes the visit go by even smoother More

by Mandingo762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased to hear that your service visit for your Honda was quick and easy, Mandingo762! Plus, you could use Apple Pay to pay for your services. Thank you, and we look forward to seeing you in the future!

October 26, 2024

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Very courteous and extremely quick. Overall I always have a wonderful experience when bringing my vehicles in for service! More

by Cmicknius
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We value your loyalty to our service center, Cmicknius! We're pleased that you've always received quality service for your Honda. Thank you, and we look forward to serving you again!

October 24, 2024

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Every time I am in your location, I have a great experience. I will be purchasing my next car from your location, when I am ready! More

by Thedr53
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar

Oct 25, 2024

Norm Reeves Honda Superstore North Richland Hills responded

That's flattering to hear, Thedr53! When you're ready to buy a new car, please let us know. We're ready! Thanks for stopping by, and we can't wait to help you out again!

October 20, 2024

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Employee Rating

Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly More

by Kacie Giles
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the perfect rating! Our team is always ready to assist you.

October 18, 2024

Dealership Rating
Employee Rating

The store is good but I’ve been having some problems with my car and sometimes it’s just hard to communicate with the people who works there, but any other than that it’s good More

by carloscasta1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your five-star review! We appreciate the feedback and hope to help you with your future service needs.

October 15, 2024

Dealership Rating
Employee Rating

Service was great scheduling was very easy. Friendly customer service completed all service on time More

by ahsanmazumdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're so pleased you had a positive experience! Feel free to stop by anytime.

October 14, 2024

Dealership Rating
Employee Rating

This place sucks. Bring back Huggins. Called 2 weeks ago for service on my car, spent 10-15 min on hold. No one could talk to me, so I was told they would call me back More

by Jmorganragsdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We are concerned by your feedback and would like the opportunity to learn more about your experience. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com at a time that works for you.

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