Michael Lindley
Michael Lindley at Norm Reeves Honda Superstore North Richland Hills

Michael Lindley

Service Manager

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Michael Lindley

June 24, 2025

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Employee Rating

I arrived 10 minutes early for a noon appointment for a routine oil change After waiting 2 hours I requested to speak to my service manager When I asked what was taking so much time he told me that 2 h More

by Pk3cma
Service Price Transparency
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Recommend Dealer
No

June 24, 2025

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Great customer service , agents are very friendly and knowledgeable on the vehicle. Communication is good More

by binkybw23
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Recommend Dealer
Yes
Jun 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Friendly faces + spot-on vehicle knowledge = our recipe for great service! We’re thrilled our team’s communication hit the mark. Looking forward to sharing more car care tips next time you’re here.

June 15, 2025

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Tristan was thorough in explaining why the alignment took so long. It was done right and that’s important and why I have my Honda serviced at the dealer. More

by lpwhite
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Recommend Dealer
Yes
Jun 16, 2025

Norm Reeves Honda Superstore North Richland Hills responded

That 5-star rating means the world to Tristan and our team—thank you! Your satisfaction drives us (pun intended). Don't be a stranger; we're always here for your service needs.

June 03, 2025

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Great service, great timing! Will be back soon! Thank you so much for everything with my car! More

by dellandra
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Recommend Dealer
Yes
Jun 04, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you, Dellandra! Our crew is grinning ear to ear, knowing you felt our timing and service were spot-on. We can’t wait to have you back!

May 11, 2025

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Great place great service. Appreciated all the communication during the time the car was being serviced. More

by Cmbyrum0
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Recommend Dealer
Yes
May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Communication and customer satisfaction are important to us, so it's great that came through. We appreciate your trust in us and look forward to building a long-lasting partnership.

May 09, 2025

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Great customer service and fast service. Communication is good as well. Thank you again for your great service More

by Tnetter11
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Recommend Dealer
Yes
May 12, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Your shout-out to our fast, communicative team has us grinning ear to ear! We’re honored to keep your Honda humming and your expectations high—thank you for trusting Norm Reeves Honda NRH!

March 28, 2025

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Great service, didn’t take long to complete my oil change, rotation and complementary car wash! More

by rashadwells48
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Recommend Dealer
Yes
Mar 28, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We’re pleased that our swift service for your oil change, rotation, and complimentary car wash hit the mark. It’s always our aim to keep things moving smoothly while taking care of your vehicle. Please check out our service specials next time!

March 26, 2025

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The service guy was so helpful telling me about the service and the things that need to be done to keep the vehicle running good and he also talked with me about trading in my vehicle also and I'm thin More

by Mstewart4768
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We're thrilled that your service experience earned 5 stars! Helping our customers is our top priority, so hearing from you means a lot. Thank you!

March 25, 2025

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Alex was amazing and went above and beyond to help me. I’m so thankful for his heart and service making my experience smooth. More

by Pritchardpictures
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Recommend Dealer
Yes
Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We'll pass your compliments on to Alex! Thanks a lot! If you had a 5-star experience, please let your loved ones know, so Alex can help them, too.

March 25, 2025

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Employee Rating

The dealership was quick and efficient in giving an appointment and taking care of the recall issue. Great customer service More

by asija.payal
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 25, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the awesome feedback! We’re so glad our team was able to quickly set up your appointment and address your recall issue with efficiency and care. If you’re ever on the market for a new ride, check out our library of reviews and comparisons to see how our Honda models measure up.

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