Michael Kratschmer
Michael Kratschmer at Family Hyundai

Michael Kratschmer | Page 89

Service Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

4.4
924 Reviews
4.4

924 Reviews

Write a Review

924 Reviews of Michael Kratschmer

August 20, 2020

Dealership Rating
Employee Rating

As usual, the family service my vehicle with top notch service. I was in and out , as if I was the only one there/quick. The quality of service was excellent! More

by PKARENPONDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Lacy, Mike Majors , Eric Kratschmer

Aug 21, 2020

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

August 19, 2020

Dealership Rating
Employee Rating

I blew my front tire had my car towed to family Hyundai. No charge for the row.they made sure I had a car to use until they fixed the tire on my car. Great people and caring More

by bulldozer004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons , Tom Salin

Aug 20, 2020

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

August 16, 2020

Dealership Rating
Employee Rating

I came into the dealership for an oil change, tire rotation, and 34 point inspection. The service department informed me that I severely needed brake pads and rotors. They said the rotors were rusted, More

by pperry
Recommend Dealer
No

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Larry Edwards, Eric Kratschmer, Tom Salin

Sep 02, 2020

Family Hyundai responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly.

August 09, 2020

Dealership Rating
Employee Rating

Excellent service as always . Friendly very helpful. Would recommend people to come to family Hyundai great people atmosphere is great. They get you in and out quickly More

by DAWNNOVAK67
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, Jason Lechowicz, TJ Schmitt, Toni Ivanovic , Leon Goldman, Eric Kratschmer, Kelly Kuckelman, Joe Panici

Aug 10, 2020

Family Hyundai responded

Thank you, Dawn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Hyundai.

August 08, 2020

Dealership Rating
Employee Rating

Hi I bought the used car and it's awesome car and the sales man Ryan is the best salesperson and he is honest and he is the man of his word . More

by KP1672002
Recommend Dealer
Yes

Other Employees Tagged: Leon Goldman, Kelly Kuckelman, Ryan Prindle, Bob Ross

Aug 09, 2020

Family Hyundai responded

Thank you for your business and for this review. We're happy to hear Ryan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2020

Dealership Rating
Employee Rating

GREAT SERVICE FAST, COMPETENT SERVICE. EASY-IN, EASY OUT. CAR WASH, CASHIER, OUTDOOR WAITING AREA ARE ALL BIG PLUSES. I WOULD NOT GO ANYWHERE ELSE FOR HYUNDAI SERVI More

by jhallaren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Salin

Aug 07, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 31, 2020

Dealership Rating
Employee Rating

Awesome Service The Service experience was Awesome as usual and they have kept our Santa Fe running like new for over 100k miles. Thank You Family Hyundai! More

by LBFM22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Mike Majors , Tom Salin

Aug 01, 2020

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

July 29, 2020

Dealership Rating
Employee Rating

Great service Been going there for years, have always treated us right. Wouldn't have anyone else work on our Hyundai Santa Fe, they are the best. More

by ADEHN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2020

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 23, 2020

Dealership Rating
Employee Rating

Friendly atmosphere and good customer service. Thus is my first time dealing with this organization and so far my experience has been great. I have nothing negative to say at this present time. More

by alvalon.whitaker
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger , Kelly Kuckelman, Joe Panici, Bob Ross

Jul 24, 2020

Family Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2020

Dealership Rating

GREAT SERVICE ALWAYS TREATED LIKE A NUMBER ONE CUSTOMER VERY FRIENDLY AND POLITE FEEL LIKE A KING WHEN I FRBRING IN MY CAR FOR ANYTHING RECOMMED THIS DEALERSHIP 10 More

by JICHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, TJ Schmitt, Mike Majors , Eric Kratschmer, Tom Salin

Jul 21, 2020

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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