Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.8
67 Reviews

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

4.8

67 Reviews

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67 Reviews of Michael Brown

December 08, 2025

Dealership Rating
Employee Rating

I was greeted when entering the service area. Everyone is knowledgeable and courteous. I was kept informed about everything dealing with my car. More

by NBMDCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez, Amber Garcia

Dec 08, 2025

Seguin Chevrolet responded

Thank you, NBMDCustomer for sharing this! I’m glad our service team kept you informed and made you feel welcome throughout your visit. Knowledgeable and courteous care is exactly what we aim for, and I appreciate you taking the time to acknowledge it. - Jeremy Sims, General Manager

November 16, 2025

Dealership Rating
Employee Rating

Still haven't received update when my vehicle will be able to be seen. Having transmission issues. Does not seem like they are very concerned yet. I purchased vehicle through them. Don't believe I'll pur More

by GEORGEALARSONJR2015
Service Price Transparency
Service Communication
Recommend Dealer
No
Nov 17, 2025

Seguin Chevrolet responded

Thank you for sharing your concerns, George. I’m sorry you haven’t received an update yet, transmission issues are stressful, and it shouldn’t feel like your situation isn’t being taken seriously. Our current diagnosis time is about 3–5 days, and we also have a loaner list available if you’d like to be added to it while we work on your vehicle. We’ll do our best to accommodate you and get this handled as quickly as possible. Please reach out to us at your earliest convenience. - Jeremy Sims, General Manager

Nov 17, 2025

GEORGEALARSONJR2015 responded

I'm already supposed to be on the list. This is a brand new truck. I shouldn't be having problems with it. Communication sucks coming from your end. Nobody's called nobody's left a voice message. Nothing

November 14, 2025

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Employee Rating

recently visited the dealership for service and had the pleasure of working with Michael Brown. From start to finish, they were professional, friendly, and incredibly attentive. They took the time to clear More

by CARLOSSAUCEDO13
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Nov 17, 2025

Seguin Chevrolet responded

Thank you, Carlos! I’m glad Michael took such great care of you with clear communication, timely updates, and attentive service from start to finish. I’ll be sure to share your appreciation with him. - Jeremy Sims, General Manager

November 12, 2025

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Employee Rating

Fast, great, professional and friendly The team is great, the did a great job and on time More

by cri_mendoza
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Nov 14, 2025

Seguin Chevrolet responded

Thank you, cri_mendoza! I’m glad our team provided fast, friendly, and professional service while getting the job done on time. We appreciate you choosing Seguin Chevrolet! - Jeremy Sims, General Manager

November 07, 2025

Dealership Rating
Employee Rating

Efficient and friendly. That's how I would describe it I like the… Coffee machine. It was efficient. I got my oil changed, tires rotated, and everything was checked More

by mattheweswift
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

Nov 11, 2025

Seguin Chevrolet responded

Thank you, Matthew! I’m glad you enjoyed our friendly, efficient service and the coffee machine too! It’s great to hear everything with your oil change and tire rotation went smoothly. - Jeremy Sims, General Manager

October 24, 2025

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Employee Rating

They made it like, they know what you need for your life stily,our daily needs AND VERY PRETTY CARS,gg More

by gracielagranados1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Seguin Chevrolet responded

Thank you, Graciela! I’m glad our team helped you find something that fits your lifestyle and daily needs and that you love our selection of beautiful cars! - Jeremy Sims, General Manager

October 20, 2025

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Employee Rating

It was a very easy and fast buying experience. Everyone was very nice and helpful More

by TDAVIS2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez

Oct 22, 2025

Seguin Chevrolet responded

Thank you, TDAVIS2529! I’m glad to hear your buying experience was quick, easy, and supported by a friendly team. We appreciate you choosing Seguin Chevrolet! - Jeremy Sims, General Manager

October 05, 2025

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Had the best experience like customer service that I received While I was there while I was ther More

by rosaiglesias1991@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2025

Seguin Chevrolet responded

Thank you, Rosa! I’m so glad you had a great experience and enjoyed the customer service you received during your visit. We appreciate you choosing Seguin Chevrolet! - Jeremy Sims, General Manager

October 01, 2025

Dealership Rating
Employee Rating

Professional and courtesy Always kept the lines of communication open. Even though parts were in back order they always kept me in the loop. They ensured I had a loaner car to get back and forth to wo More

by Valeriepeterson210
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Garcia , Tyler Elliott and the whole Seguin Chevy crew

Oct 02, 2025

Seguin Chevrolet responded

Thank you, Valerie! I’m glad our team kept you informed, provided a loaner to ease the stress, and made sure everything was explained clearly. We truly appreciate your recommendation and look forward to serving you again! - Jeremy Sims, General Manager

September 23, 2025

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Employee Rating

Seguin Chevrolet was fantastic to work with - I would highly recommend buying your next vehicle from them. More

by clint15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Sam Hood

Sep 23, 2025

Seguin Chevrolet responded

Thank you, Clint! I’m glad you had a fantastic experience with us and truly appreciate your recommendation! - Jeremy Sims, General Manager

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