Michael Brown | Page 2

Seguin Chevrolet responded

Thank you for your review, David! We're glad Michael took the time to explain the process and timeline clearly and provided the honest, straightforward service you deserve. We appreciate your trust in Seguin Chevrolet and are thrilled to hear you couldn't be happier with your experience. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for your continued support! We're honored by your kind words about our dealership and ownership team. We truly appreciate your loyalty and look forward to serving you again in the future. - Jeremy Sims, General Manager.

Seguin Chevrolet responded

Thank you for your recommendation and for taking the time to share your experience! We're glad to hear Michael Brown and our team provided you with great service. We truly appreciate your trust in Seguin Chevrolet and are honored that you would recommend us for future vehicle purchases and service needs. - Jeremy Sims, General Manager.

Seguin Chevrolet responded

Thank you for your feedback! We're glad to hear you had a very nice experience with our team. We appreciate your kind words and will be sure to share them with Michael, Diana, and the rest of our staff. Thank you for choosing Seguin Chevrolet, and we look forward to serving you again in the future. - Jeremy Sims, General Manager.

Seguin Chevrolet responded

I’m sorry to see your recent experiences with our dealership have not met your expectations. We value every customer relationship and understand how important consistent service and communication are. If there is anything specific you would like to discuss regarding your visits, I would welcome the opportunity to learn more. Feel free to reach out to me directly. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you, Leliee, for the great review! I’m glad Michael continues to take great care of you by keeping you updated, responding quickly, and helping make sure you have a loaner vehicle when needed. It means a lot to hear this has been the best dealership service experience you’ve had. We truly appreciate your support. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for the thoughtful review! I’m glad our team was professional and courteous, and that you felt informed throughout the process. It’s great to hear the cleanliness of the waiting area and lobby stood out as well. We appreciate you trusting us with your vehicle and taking the time to share your experience. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for the great review! I’m glad you continue to receive friendly service on your Silverado and that our team across service, sales, and reception has made a strong impression. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for the review, Justin. I’m glad your appointment and oil change went smoothly, but I’m sorry you weren’t notified about the part that was ordered. That’s something we should be better about, and I appreciate you pointing it out. - Jeremy Sims, General Manager

Seguin Chevrolet responded

Thank you for the review! I’m glad you received good service, a friendly experience, and clear updates on when your part would arrive. We appreciate you sharing your feedback. - Jeremy Sims, General Manager