Gregory Howard
Gregory Howard at Seguin Chevrolet

Gregory Howard

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.7
45 Reviews

Industry Experience

12 yrs, 9 mos

4.7

45 Reviews

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45 Reviews of Gregory Howard

May 06, 2026

Dealership Rating
Employee Rating

Great service and friendly atmosphere. Service was done n a timely manner and checkout process was effortless. More

by twaynef68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2026

Dealership Rating
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Gregory I very respectful and helpful I appreciate all his work and recommend my family and friends to go to Chevrolet More

by rosiejimenez372
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno

May 01, 2026

Seguin Chevrolet responded

Thank you, Rosie! I’m glad Gregory was respectful and helpful throughout your experience. We truly appreciate your recommendation to your family and friends. - Jeremy Sims, General Manager

April 29, 2026

Dealership Rating
Employee Rating

Easy scheduling, informative at the time of my appointment, very communicative throughout the process. Friendly More

by MartinezY
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

May 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy and that our team kept you informed and communicated clearly throughout your visit. We appreciate you recognizing the friendly service as well. - Jeremy Sims, General Manager

April 21, 2026

Dealership Rating
Employee Rating

Always Helpful. I would love to do business with Seguin Chevrolet again on a trade in if that were possible. They are great at finding best solution possible for cus More

by omathewssr
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Apr 24, 2026

Seguin Chevrolet responded

Thank you for the kind words! I’m glad our team has been helpful and focused on finding the best solutions for you. We’d be happy to work with you again on a trade-in when the time comes. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 01, 2026

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Employee Rating

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed More

by jarrepillado51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad we were able to take care of your recall quickly, even with how busy things were. It’s great to hear you didn’t have to go elsewhere and that the experience was a positive one. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

March 20, 2026

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Employee Rating

Only problem was the puck hole system for the fifth wheel hitch was out of line. My hitch did not fit although there were no change in the hole line up from my trade in to what I bought. I had to cancel a More

by rpkal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2026

Seguin Chevrolet responded

Thank you for bringing this to our attention. I’m sorry for the inconvenience this caused, especially with your RV trip being affected. I’m glad Dustin was able to step in and get the correct part ordered, but I understand that doesn’t make up for the frustration and time involved. We definitely want to make this right for you, so please reach out to me directly so we can look into this further and work toward a solution. - Jeremy Sims, General Manager

March 11, 2026

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Employee Rating

Never spoke with the service advisor I had an appointment with but the other advisors were very helpful. Unfortunately just an oil change took over an hour and a half even when it was scheduled and I arrived More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Magana

Mar 12, 2026

Seguin Chevrolet responded

Thank you for the feedback, Richard. I’m glad to hear the advisors you worked with were helpful and courteous during your visit. I also understand the frustration with the wait time, especially with a scheduled appointment, and we appreciate your patience. Your comments are helpful and we’ll keep them in mind as we continue working to improve the overall service experience. - Jeremy Sims, General Manager

February 24, 2026

Dealership Rating
Employee Rating

The store was very clean, managers were very helpful The salesman Marco answered all my questions. More

by ronmusquiz730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Lopez, Michael Brown

Feb 24, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad you found the store clean and welcoming, and that Marco and our managers were helpful and took the time to answer all your questions. We appreciate you sharing your experience. - Jeremy Sims, General Manager

February 12, 2026

Dealership Rating
Employee Rating

The employees in the service department are great. I been using Seguin Chevrolet service for a few years now since I’ve bought two trucks from them. The only complaint I have is every bill from them I More

by slaughter.nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Feb 19, 2026

Seguin Chevrolet responded

Thank you for your continued loyalty and for trusting us with both of your trucks over the years. We truly appreciate you recognizing our service team and the work they do. I also understand your concern regarding labor costs. Our technicians are factory-trained and we use quality parts to ensure repairs are done right the first time, but we always want our customers to feel they’re receiving value. Your feedback is important. Thank you again for your business and for sharing your experience. - Jeremy Sims, General Manager

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