Gracie Martinez
Gracie Martinez at Seguin Chevrolet

Gracie Martinez

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
48 Reviews
4.9

48 Reviews

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48 Reviews of Gracie Martinez

May 01, 2026

Dealership Rating
Employee Rating

Only go here if you have no other options and it’s an extreme emergency! More

by jk_bryan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 29, 2026

Dealership Rating
Employee Rating

Always friendly service on my 2022 Silverado. Top notch people working there from the service, sales, and receptionist. More

by CHESTERTREES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown

May 01, 2026

Seguin Chevrolet responded

Thank you for the great review! I’m glad you continue to receive friendly service on your Silverado and that our team across service, sales, and reception has made a strong impression. We appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

April 06, 2026

Dealership Rating
Employee Rating

When scheduling the drop off did not have a problem with it. The service for problem was find and repair was good. Then when they drop off the vehicle at my job place was great. More

by llkotara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad scheduling was easy, the repair was handled well, and that the drop-off at your workplace made things even more convenient. We appreciate you sharing your experience. - Jeremy Sims, General Manager

April 04, 2026

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Employee Rating

Had great service everyone was very helpful and attentive process only took about an hour great place to shop for a car More

by rldfe525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 06, 2026

Seguin Chevrolet responded

Thank you for the great review! I’m glad our team was helpful and attentive, and that the process was quick and efficient for you. We appreciate you recommending us as a place to shop for a car. - Jeremy Sims, General Manager

April 01, 2026

Dealership Rating
Employee Rating

We took our vehicle in to get a recall fixed in it. It was a very productive service. The place was packed with people getting their vehicles serviced but, even though they were busy we were impressed More

by jarrepillado51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad we were able to take care of your recall quickly, even with how busy things were. It’s great to hear you didn’t have to go elsewhere and that the experience was a positive one. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

March 09, 2026

Dealership Rating
Employee Rating

Seguin Chevy takes great care of me, my family, and vehicles with the utmost care More

by Ucmailman
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Mar 11, 2026

Seguin Chevrolet responded

Thank you for the kind words! It means a lot to hear that our team takes great care of you, your family, and your vehicles. We truly appreciate your continued trust in Seguin Chevrolet. - Jeremy Sims, General Manager

March 04, 2026

Dealership Rating
Employee Rating

Just a little upset about how long my car was in the shop. You had my car for almost 2 weeks More

by KATWALK6120
Recommend Dealer
Yes
Mar 05, 2026

Seguin Chevrolet responded

Thank you for the feedback. I’m sorry your vehicle ended up being in the shop for nearly two weeks, and I understand how frustrating and inconvenient that can be. If you’d like, please feel free to reach out so I can learn more about your experience and see if there’s anything we can do to help. - Jeremy Sims, General Manager

March 02, 2026

Dealership Rating
Employee Rating

???? to “ Very professional and keeping me up-to-date with the status of my truck ” More

by Messerwalter12
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Mar 03, 2026

Seguin Chevrolet responded

Thank you for the review! I’m glad our team kept you up to date and handled everything professionally while your truck was in with us. We appreciate you sharing your experience. - Jeremy Sims, General Manager

February 12, 2026

Dealership Rating
Employee Rating

The employees in the service department are great. I been using Seguin Chevrolet service for a few years now since I’ve bought two trucks from them. The only complaint I have is every bill from them I More

by slaughter.nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

Feb 19, 2026

Seguin Chevrolet responded

Thank you for your continued loyalty and for trusting us with both of your trucks over the years. We truly appreciate you recognizing our service team and the work they do. I also understand your concern regarding labor costs. Our technicians are factory-trained and we use quality parts to ensure repairs are done right the first time, but we always want our customers to feel they’re receiving value. Your feedback is important. Thank you again for your business and for sharing your experience. - Jeremy Sims, General Manager

February 12, 2026

Dealership Rating
Employee Rating

I had an awesome experience there would recommend to anybody 10 out of 10 rating More

by gwoitenaw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2026

Seguin Chevrolet responded

Thank you for the 10 out of 10 rating and the recommendation. We truly appreciate you taking the time to share your experience and are glad to hear it was an awesome one. We look forward to helping you again in the future. - Jeremy Sims, General Manager

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