Gracie Martinez
Gracie Martinez at Seguin Chevrolet

Gracie Martinez

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9
80 Reviews
4.9

80 Reviews

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80 Reviews of Gracie Martinez

July 29, 2026

Dealership Rating
Employee Rating

Seguin Chevrolet is a good dealership, efficient with time and give quality parts for repairs. More

by shadflo12345
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 30, 2026

Seguin Chevrolet responded

Thank you for your review! We're glad you found our team efficient and appreciate your confidence in the quality of our service and repairs. We look forward to serving you again! - Jeremy Sims, General Manager

July 29, 2026

Dealership Rating
Employee Rating

I just want to say that Seguin Chevrolet really stepped up. I had an issue that kept springing up and they didn’t give up and corrected the issue. They went above and beyond to take care of me and I am gla More

by jk_bryan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Gregory Howard , Gregory Koehler

Jul 29, 2026

Seguin Chevrolet responded

Thank you for your thoughtful review! We're grateful you gave us the opportunity to earn your trust, and we're glad our team stayed committed to resolving the issue. Your recommendation means a lot to us. - Jeremy Sims, General Manager

July 28, 2026

Dealership Rating
Employee Rating

Not only did everyone involved take their time to assist me and explain in detail the buying and trade in process, but they did it multiple times to ensure that I understood. They were patient and knowledge More

by codiemr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2026

Seguin Chevrolet responded

Thank you for your thoughtful review! We're honored you felt informed, supported, and treated like family throughout the process. We truly appreciate your trust in Seguin Chevrolet! - Jeremy Sims, General Manager

July 27, 2026

Dealership Rating
Employee Rating

Very friendly and kept me updated on progress of repairs great customer service and great communication very professional More

by damwasterecycling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2026

Seguin Chevrolet responded

Thank you for your review! We're glad you experienced friendly service, great communication, and regular updates throughout your repairs. We appreciate your business! - Jeremy Sims, General Manager

July 20, 2026

Dealership Rating
Employee Rating

Great communication. Very timely. No No nintendo Blah blah, blah, blah, blah blah blah blah More

by CGARZA88
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 21, 2026

Seguin Chevrolet responded

Thank you for the review! We're glad you had a timely experience and appreciated the communication. We appreciate your support and look forward to seeing you again. - Jeremy Sims, General Manager

July 20, 2026

Dealership Rating
Employee Rating

Friendly staff. Responsive communication. Honest and fair pricing. Respectful of my vehicle by taking reasonable care while in the shop. More

by James
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 21, 2026

Seguin Chevrolet responded

Thank you for your review, James! We're glad to hear you received friendly service, honest communication, and fair pricing. We appreciate your business and look forward to helping you again. - Jeremy Sims, General Manager

July 16, 2026

Dealership Rating
Employee Rating

Went in with service light on. Service checked it and determined it just needed a reset and got me on my way. More

by bmcclure8210
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 17, 2026

Seguin Chevrolet responded

Thank you for your review. We’re glad our service team was able to quickly diagnose the issue and get you back on the road. We appreciate you choosing Seguin Chevrolet. - Jeremy Sims, General Manager

July 15, 2026

Dealership Rating
Employee Rating

Good experience over all. Only downside is the time between drop off and when a technician is available to be assigned. More

by dturnley05
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 17, 2026

Seguin Chevrolet responded

Thank you for your feedback. We’re glad you had a good overall experience, and we appreciate you sharing your concerns about the wait time between drop-off and technician assignment. Your input helps us continue improving our service process. - Jeremy Sims, General Manager

July 12, 2026

Dealership Rating
Employee Rating

Excellent service rep, Excellent technician, perfect experience 10 out of 10 will bring my other vehicle here in the near future More

by DANIELDAVIS776
Recommend Dealer
Yes

Other Employees Tagged: Gracie Martinez

Jul 17, 2026

Seguin Chevrolet responded

Thank you for the great review, Daniel. We’re happy to hear you had a perfect experience and that both our service team and technician took great care of you. We look forward to seeing you and your other vehicle in the future. - Jeremy Sims, General Manager

July 08, 2026

Dealership Rating
Employee Rating

Michael was fantastic throughout the entire process. I could not have asked for a better service coordinator. He was patient, kind, understanding and knowledgeable. Great communication and time efficien More

by codiemr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Seguin Chevrolet responded

Thank you for the wonderful review! We're thrilled to hear Michael provided such outstanding service and made you feel heard throughout the entire process. We appreciate your kind words and your trust in our team! - Jeremy Sims, General Manager

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