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Gracie Martinez

Overview Reviews (91) Inventory (377)

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Gracie Martinez

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.9

91 Reviews

Overview Reviews (91) Inventory (377)

4.9

91 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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91 Reviews of Gracie Martinez

August 26, 2026

Dealership Rating

Employee Rating

It was great very communicative and understanding Amber and Gracie went above and beyond Thank you and Gracie went above and beyond Thank you More

by tjones0361

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gracie Martinez

August 26, 2026

Dealership Rating

Employee Rating

Had a good experience with dealership. Once my concerns were voiced, action was taken to resolve. Always communicated what was going on. Once my concerns were voiced, action was taken to resolve. Always communicated what was going on. More

by nunogarza

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gracie Martinez

August 23, 2026

Dealership Rating

Employee Rating

fast and friendly service, arrived with no appointment for an oil change and was taken in promptly. for an oil change and was taken in promptly. More

by Jc42

Verified Customer

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Brown, Gregory Howard, Ethan Starks, Amber Elliott, Diana Magana, Annai Howard, Gregory Koehler , na

August 19, 2026

Dealership Rating

Employee Rating

Good friendly kind courtesy excellent service they make sure to please there’s customers on there rental’s to sure to please there’s customers on there rental’s to More

by mejimenez2453

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Brown, Gregory Howard, Ethan Starks, Amber Elliott

Aug 21, 2026 -

Seguin Chevrolet responded

Thank you! We’re glad our team provided friendly, courteous service and made sure you were well taken care of. We appreciate your business! - Jeremy Sims, General Manager

August 15, 2026

Dealership Rating

Employee Rating

Staff & service at Sequin Chevrolet have always been top notch and I would highly recommend them to anyone. notch and I would highly recommend them to anyone. More

by IAN.G.OLSON1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Viviana Cabello, Amber Elliott, Diana Magana

Aug 19, 2026 -

Seguin Chevrolet responded

Thank you, Ian! We’re glad our team continues to provide the level of service you can count on. We truly appreciate your recommendation and continued support! - Jeremy Sims, General Manager

August 15, 2026

Dealership Rating

Employee Rating

Service advisor that assisted me was fantastic. The cost of service at this dealer is a little steep and the “shop” charges are unwarranted. The cost of service at this dealer is a little steep and the “shop” charges are unwarranted. More

by josephrodriguez48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Diana Magana

Aug 19, 2026 -

Seguin Chevrolet responded

Thank you for sharing your experience, Joseph. We’re glad our service team took great care of you, and we appreciate your comments regarding the cost and shop charges. Your feedback is important to us. - Jeremy Sims, General Manager

August 11, 2026

Dealership Rating

Employee Rating

Gracie is always responding and giving heads up. Everyone is welcoming. She helped me with rentals. Everyone is welcoming. She helped me with rentals. More

by ejllanasjr

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gracie Martinez

Aug 13, 2026 -

Seguin Chevrolet responded

Thank you for the kind words about Gracie! We're glad she's consistently kept you informed and helped make your visits easier. We appreciate you choosing Seguin Chevrolet! - Jeremy Sims, General Manager

August 06, 2026

Dealership Rating

Employee Rating

Staff is courteous and professional. Staff, especially Gracie, followed up on phone calls and text messages in a prompt manner. Staff, especially Gracie, followed up on phone calls and text messages in a prompt manner. More

by ytcrcarcamccjcj

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gracie Martinez

Aug 06, 2026 -

Seguin Chevrolet responded

Thank you for your review. We're glad to hear our team provided courteous and professional service. Gracie will especially appreciate your kind words about her prompt communication and follow-up. Thank you for choosing Seguin Chevrolet. - Jeremy Sims, General Manager

August 05, 2026

Dealership Rating

Employee Rating

All of the young ladies in the service department were awesome. I will be bringing both of my GMC vehicles to y’all instead of GUNN from now on. awesome. I will be bringing both of my GMC vehicles to y’all instead of GUNN from now on. More

by jmartbu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 06, 2026 -

Seguin Chevrolet responded

Thank you for your review. We're honored that you've chosen to bring both of your GMC vehicles to us, and we're glad our service team made such a great impression. We truly appreciate your trust and look forward to taking care of your vehicles for years to come. - Jeremy Sims, General Manager

August 05, 2026

Dealership Rating

Employee Rating

Great service from Gracie. Great attitude and always had a smile on her face. Thank you Great attitude and always had a smile on her face. Thank you More

by perez_antonio77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gregory Howard

Aug 06, 2026 -

Seguin Chevrolet responded

Thank you for your review, Antonio. We're thrilled to hear Gracie provided great service and made your visit a positive experience with her friendly attitude. We appreciate your kind words and look forward to seeing you again. - Jeremy Sims, General Manager

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