Michael Brown
Michael Brown at Seguin Chevrolet

Michael Brown | Page 7

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

Contact Me
4.9
95 Reviews

Industry Experience

11 yrs, 5 mos

Languages Spoken

English English

4.9

95 Reviews

Write a Review

95 Reviews of Michael Brown

July 16, 2025

Dealership Rating
Employee Rating

Made an appointment to take care of a couple recalls I received. Arrived on time and the wait was not as long as I that it would take. The staff was nice and friendly. They explained how my safety was v More

by no24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

July 16, 2025

Dealership Rating
Employee Rating

Exceeding expectations in every way Trustworthy work Friendly staff Competent, courteous , knowledgeable Communicative: Clear, effective communicators More

by marianadeleon1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan

July 16, 2025

Dealership Rating
Employee Rating

Did a good job takes a little to long doing the oil change need to speed it up More

by noi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 14, 2025

Dealership Rating
Employee Rating

Not to happy, had to clean several areas where mechanic touch the side panels, counsel, steering wheel and left oil stains from his hands/gloves More

by rsalvati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

Jul 15, 2025

Seguin Chevrolet responded

Dear rsalvati, Thank you for your honest feedback. I sincerely apologize for the condition your vehicle was returned in. That is not the level of care we aim to provide. I appreciate you bringing it to our attention, and if there's anything I can do to help make it right, please don’t hesitate to reach out to me directly. Sincerely, Jeremy Sims, General Manager

July 14, 2025

Dealership Rating
Employee Rating

Very pleased with service job well done all stars glad to get a follow up call More

by mitchell.amador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

Jul 15, 2025

Seguin Chevrolet responded

Dear mitchell.amador, Thank you for the fantastic review! I’m glad to hear you were pleased with the service and appreciated the follow-up. We truly value your business and look forward to seeing you again. Sincerely, Jeremy Sims, General Manager

July 11, 2025

Dealership Rating
Employee Rating

Excellent service. Got in earlier than my appointment which got me out sooner than expected More

by nickevola3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Seguin Chevrolet responded

Dear nickevola3, Thank you for sharing your experience! I'm glad we were able to get you in early and out ahead of schedule. We appreciate your kind words and hope to welcome you back again soon. Sincerely, Jeremy Sims, General Manager

July 10, 2025

Dealership Rating
Employee Rating

Oil change and rotation. Very quick but did not reset oil life or put a sticker. More

by BUCKYKALINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey

Jul 15, 2025

Seguin Chevrolet responded

Dear BUCKYKALINA, Thank you for your feedback and for bringing this to our attention. I’m glad the service was quick, but I apologize for the oversight in not resetting your oil life or placing a reminder sticker. We’ll use this as a reminder to our team to double-check every detail. We appreciate your business and hope to earn that fifth star on your next visit. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Michael Brown for the save! !! He is why I continue to service my vehicle here. More

by vmiranda1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Caffey, Sam Hood

Jul 15, 2025

Seguin Chevrolet responded

Dear vmiranda1224, Thank you for the fantastic review! We’re lucky to have Michael on our team, he truly goes above and beyond. We appreciate your continued trust in us and look forward to seeing you again next time. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Had the wrong telephone number the whole time so I was not getting any notifications More

by lauraagar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Caffey

Jul 15, 2025

Seguin Chevrolet responded

Dear lauraagar28, Thank you for bringing this to our attention. I sincerely apologize for the communication issue regarding your contact information. We understand how frustrating that can be, and we’re working to ensure this doesn’t happen again in the future. Sincerely, Jeremy Sims, General Manager

July 09, 2025

Dealership Rating
Employee Rating

Mr. Mike Brown was very professional. He also let me know everything that was wrong with my vehicle and was able to fix it with no problem. Mike let me know everything that was going on with the truck every More

by Nuxoll3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Seguin Chevrolet responded

Dear Nuxoll3, Thank you for the great review! I'm glad to hear Mike provided such clear communication and professional service throughout your visit. We’re proud to have him on our team, and I’ll be sure to pass along your kind words. Sincerely, Jeremy Sims, General Manager

...
7
...

Dealership Inventory (397 Vehicles)

new 2026 Chevrolet TrailBlazer car, priced at $27,653
2026 Chevrolet TrailBlazer
new
Marina Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $59,073
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
used 2021 Ford Ranger car, priced at $28,000
2021 Ford Ranger
used
Velocity Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2018 Ford Explorer car, priced at $20,500
2018 Ford Explorer
used
Shadow Black exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $62,950
2026 Chevrolet Silverado 1500
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2016 Chevrolet Silverado 1500 car, priced at $24,991
2016 Chevrolet Silverado 1500
used
Tungsten Metallic exterior
Automatic
Four-wheel Drive