Matt Toreson
Matt Toreson at Volkswagen of Salem
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Matt Toreson

Sales Desk Manager

Volkswagen of Salem

3335 Del Webb Ave NE
Salem, OR 97301

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Matt Toreson

October 01, 2024

Dealership Rating
Employee Rating

Over price cars. Misrepresent DMV fees. No choice on Kahu theft prevention at $500. Would not recommend. More

by SHAWNMULLHERN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tanya Risseeuw, Michael Wenzel

Oct 05, 2024

Volkswagen of Salem responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 24, 2024

Dealership Rating
Employee Rating

Clean, professional employees. Respect people’s space. Honest and very nice and welcoming. Very knowledgeable as well. More

by EDGAR_GARCIA3710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2024

Volkswagen of Salem responded

Thank you so much, Edgar, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 19, 2024

Dealership Rating
Employee Rating

I contacted several Volkswagen dealerships between Washington and Oregon. The Salem dealership provided the best customer service compared to the competitors. More

by DEONNAGRAHAM
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaulin Froebe

Aug 20, 2024

Volkswagen of Salem responded

Deonna, Thank you for your business and this review. We're happy to hear Matt, Kaulin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 09, 2024

Dealership Rating
Employee Rating

A friendly dealership got to the point of making the sale and unfortunately with all done my phone so I was needed a good job as far as keeping me informed with everything so I was nice to do business with y More

by Lee gomez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 11, 2024

Volkswagen of Salem responded

Thanks, Lee, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 03, 2024

Dealership Rating
Employee Rating

I can honestly say that I’ve never had such a pain free experience when it comes to purchasing a new or used vehicle. The sales people and the finance people were very friendly and easy to work with. They More

by LAURAINE1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: F Richard , Dema

Aug 04, 2024

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 28, 2024

Dealership Rating
Employee Rating

Every person that I had contact with was very helpful, even after I had purchased my car More

by basaltrc3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wenzel , I do not have last names. Justin, Tyler, Igor and I believe it was Gabriel, recently from perhaps Medford?

Jun 30, 2024

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 12, 2024

Dealership Rating
Employee Rating

There are some things they promise to do to the car. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. More

by REVEILLEBOB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Reck

Jun 16, 2024

Volkswagen of Salem responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

June 06, 2024

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Employee Rating

We were treated very well with minimal wait time. We really liked Brandon our sales man. I would purchase here Hain. More

by SWILBRICHT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon ?

Jun 07, 2024

Volkswagen of Salem responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 17, 2024

Dealership Rating
Employee Rating

Awesome service. Awesome deals. Awesome Wheels. Awesome prices. Awesome communication. Awesome work. Awesome place. Awesome. Awesome. If you don't buy or get services More

by RMCCLAIN2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2024

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

May 15, 2024

Dealership Rating
Employee Rating

I’m very happy with my new car! Tanner was so helpful and nice, I really appreciated him taking the time to answer my questions and making sure I was informed on the options availab More

by BRITTANY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tanner Case, Bailey, Devin, Perry

May 15, 2024

Volkswagen of Salem responded

Thank you, Brittany! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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