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Matt Jewett
Matt Jewett at Shottenkirk Ford Granbury

Matt Jewett | Page 3

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
82 Reviews
4.8

82 Reviews

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82 Reviews of Matt Jewett

August 13, 2025

Dealership Rating
Employee Rating

My repair and service were as promised. They are very fair in their pricing. GREAT More

by qqslick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth , Melissa Cates

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Aug 13, 2025

Shottenkirk Ford Granbury responded

Thank you for choosing Shottenkirk Ford Granbury. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

August 07, 2025

Dealership Rating
Employee Rating

Great service and the ability to have your car picked up and delivered back to your house is a great plus!!! More

by Suebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan , Melissa Cates

Print
Aug 07, 2025

Shottenkirk Ford Granbury responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Ford Granbury to be a positive one. Please don't hesitate to reach out if you need anything else.

July 24, 2025

Dealership Rating
Employee Rating

Another good overall experience with Shottenkirk Ford Service Department. Service Rep Tyler was very good, and Matt too. More

by gatewoodjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Print
Jul 25, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 18, 2025

Dealership Rating
Employee Rating

They are a personable and professional group. They bend over backwards to make every experience a positive one. We will be doing all our car business with them.😎 More

by joseph.boll.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Eric Smalley, Tyler Duncan , Melissa Cates, Beau Surratt, Matt Roth

Print
Jul 23, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

July 03, 2025

Dealership Rating
Employee Rating

I would use them again, they were Friendly, Professional and Courteous. Informative about recalls of my vehicle & called with information about other issues I had on my vehicle. More

by kathydefoor8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Clark

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Jul 06, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

July 01, 2025

Dealership Rating
Employee Rating

Great Service Center, keep me informed on all the services and repairs performed in a timely manner. More

by Russell.bauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Eric Smalley, Tyler Duncan, Denise Bone , Billy Bohrman, Melissa Cates

Print
Jul 06, 2025

Shottenkirk Ford Granbury responded

Russell, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 25, 2025

Dealership Rating
Employee Rating

I made my appointment online for an oil change, check up and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Print
Jun 26, 2025

Shottenkirk Ford Granbury responded

Carole, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 24, 2025

Dealership Rating
Employee Rating

Awesome service as always. Melissa went above and beyond to make sure my needs were met. I will definitely be back. More

by Bearcedavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Print
Jun 25, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 21, 2025

Dealership Rating
Employee Rating

Everyone there is so nice and friendly. They go out of their way to make sure you are taken care of. More

by freeamanda96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Print
Jun 28, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury !

June 12, 2025

Dealership Rating
Employee Rating

Great customer service from the moment I walked in. Being new to the area, I was pleasantly surprised. More

by clintbailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 12, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

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