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Matt Jewett
82 Reviews
82 Reviews
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82 Reviews of Matt Jewett
September 09, 2026
Great and sincere service interaction. Communication is timely and accurate. They show they care about your problem. Communication is timely and accurate. They show they care about your problem. More
by linmon1024
Other Employees Tagged: Matthew Roth
September 02, 2026
I can’t say enough about how well we were treated from the purchasing of our vehicle, to the upgrades we had added- but especially the service center. We are never left to question or wonder what is best the purchasing of our vehicle, to the upgrades we had added- but especially the service center. We are never left to question or wonder what is best for our vehicle, nor do we feel pressured to purchase unnecessary things. Working with Matthew Jewett in the service area is top notch. He is prompt, communicates well and sends timely reminders and check ins. Matthew is who brought us to Shottenkirk, and he is a big reason we continue to do business with them. More
by Robbleeasl
August 28, 2026
I am highly disappointed with the service department at Shottenkirk Ford Granbury. I brought my vehicle in for maintenance, but the communication was terrible, and the work took much longer than promised. Shottenkirk Ford Granbury. I brought my vehicle in for maintenance, but the communication was terrible, and the work took much longer than promised. To make matters worse, the underlying issue was not properly resolved the first time. The customer service here needs serious improvement, and I will be taking my vehicle elsewhere in the future." More
by wowolfe
July 09, 2026
The service representative was very courteous and professional. He explained everything that was needed during this visit. My appointment was 8:00 am and even though I was early, my vehicle was taken professional. He explained everything that was needed during this visit. My appointment was 8:00 am and even though I was early, my vehicle was taken in right away. More
by johnnyjones425
June 23, 2026
I did not have an appointment, but everything went smoothly and in less time expected smoothly and in less time expected More
by iamaces
Other Employees Tagged: Matthew Roth, Eric Smalley, Tyler Duncan, Brandon Holtzinger
April 26, 2026
I have been coming to the Ford dealership for a long time. Have had several fords and I enjoy the quality of my service that I receive and the service team’s customer service is excellent.. time. Have had several fords and I enjoy the quality of my service that I receive and the service team’s customer service is excellent.. More
by libberclipper
January 08, 2026
Vehicle was in and out! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! More
by tim76476
Other Employees Tagged: Matthew Roth, Eric Smalley, Tyler Duncan
December 06, 2025
Quickly did what I stand more. Answered all my questions, kept me informed as to what was being done. Answered all my questions, kept me informed as to what was being done. More
by kirtgbell
Other Employees Tagged: Matthew Roth, Eric Smalley, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler
