Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Eric Smalley
Eric Smalley at Shottenkirk Ford Granbury

Eric Smalley

Service Manager

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

Contact Me
4.8
37 Reviews
4.8

37 Reviews

Write a Review

37 Reviews of Eric Smalley

May 12, 2026

Dealership Rating
Employee Rating

Great people and timely repair. Loaner car was the best thing since the repair took multiple days. More

by S Pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Moriah Lennington

Report | Print
May 12, 2026

Shottenkirk Ford Granbury responded

Thank you for the five-star review. It’s great to hear our team handled your Ford F-150 with prompt service and that the loaner vehicle made those longer repairs more convenient. We look forward to helping you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

February 27, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and professional. I was in and out in no time.I will go back. More

by nerkj8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marrir

Report | Print
Feb 27, 2026

Shottenkirk Ford Granbury responded

We’re thrilled our team could provide friendly, professional care and get your Ford Edge back to you so quickly. We appreciate your trust and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 21, 2026

Dealership Rating
Employee Rating

I would definitely buy another car from this dealership and recommend it to my family and friends. More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Surratt, Greg Dickerboom , Carey

Report | Print
Jan 21, 2026

Shottenkirk Ford Granbury responded

Thanks for sharing about your experience with Shottenkirk Ford Granbury. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

January 08, 2026

Dealership Rating
Employee Rating

Vehicle was in and out! Everyone seemed very friendly and very knowledgeable. Will be back !Thank you! More

by tim76476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Matt Jewett, Tyler Duncan

Report | Print
Jan 08, 2026

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

December 06, 2025

Dealership Rating
Employee Rating

Quickly did what I stand more. Answered all my questions, kept me informed as to what was being done. More

by kirtgbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Matt Jewett, Tyler Duncan, Brandon Holtzinger, Randy Lancaster, Katie Marler

Report | Print
Dec 06, 2025

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 27, 2025

Dealership Rating
Employee Rating

The the service man did it quicker than he said it would take, and I was pleased with the job he did More

by Randy.reeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Matt Jewett, Tyler Duncan

Report | Print
Nov 27, 2025

Shottenkirk Ford Granbury responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 13, 2025

Dealership Rating
Employee Rating

They did great service, everything requested was done perfectly. The front desk was very attentive and the price was reasonable. More

by plynncherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Matt Jewett, Tyler Duncan , Billy Bohrman

Report | Print
Nov 13, 2025

Shottenkirk Ford Granbury responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Ford Granbury. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

November 03, 2025

Dealership Rating
Employee Rating

Tyler and his team did an excellent job getting our truck in and repaired on very short notice. More

by JeremyPendarvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Roth, Matt Jewett, Tyler Duncan

Report | Print
Nov 03, 2025

Shottenkirk Ford Granbury responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Ford Granbury! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 23, 2025

Dealership Rating
Employee Rating

Awesome experience. I have dealt with Mr. Roth several times now always very positive and upbeat attitude. Matt is a pleasure to deal with and I will continue to get all More

by MIKE1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Roth

Report | Print
Sep 23, 2025

Shottenkirk Ford Granbury responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Ford Granbury, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

September 22, 2025

Dealership Rating
Employee Rating

Service was. Prompt and efficient and I enjoyed visiting with the other customers so much More

by dhmartinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Jewett, Tyler Duncan , Melissa Cates

Report | Print
Sep 22, 2025

Shottenkirk Ford Granbury responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

1
2
...
4

Dealership Inventory (373 Vehicles)

used 2023 Chevrolet Tahoe car, priced at $56,420
2023 Chevrolet Tahoe
used
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$56,420
View Details
new 2026 Ford Escape car, priced at $34,578
2026 Ford Escape
new
White Metallic exterior
Automatic
All-wheel Drive
$34,578
View Details
new 2026 Ford Bronco car, priced at $48,583
2026 Ford Bronco
new
Shadow Black exterior
Automatic
Four-wheel Drive
$48,583
View Details
used 2023 Ford F-150 car, priced at $33,420
2023 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
$33,420
View Details
used 2022 Ford F-250 car, priced at $62,920
2022 Ford F-250
used
Blue Metallic exterior
Automatic
Four-wheel Drive
$62,920
View Details
new 2026 Ford Ranger car, priced at $38,056
2026 Ford Ranger
new
Avalanche exterior
Automatic
Rear-wheel Drive
$38,056
View Details
View All Inventory