Brian Curtis

This Dealership was very friendly ,knowledgeable about their products and got us a great deal on a truck their products and got us a great deal on a truck More

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STAY AWAY. BUYER BEWARE. Purchased a vehicle in August. Worst experience I ever had. I’d give them a zero if I could. Not only do they force add ons to the st BUYER BEWARE. Purchased a vehicle in August. Worst experience I ever had. I’d give them a zero if I could. Not only do they force add ons to the sticker prices and engage in all the used car salesmen tricks, the sales manager (quite the character), Brian Curtis, told the salesperson, Carson Shaw, that I could not take possession of the vehicle if I didn’t finance through Ford (they get a 3% commission). Again, a deceptive trade practice. They have you sign documents via tablets and then give you a “copy” of the documents via a computer thumb drive. When I checked my account later with Ford and on the computer file they gave me, I noticed that the final price was much higher than what we agreed to. The physical pricing worksheet used to negotiate the deal was withheld from my file; when I asked for it, I was told it was "an internal document" they didn't have to provide. Finance Manager Silvio Martini told me he'd investigate and call back the next day — he never did, and wouldn’t respond to repeated calls, texts, and voicemails. He called me after I posted a bad review to tell me that he doesn’t work at Shottenkirk Ford but would try to help get a refund from the manager. Just another scam they play well. I filed a complaint with TxDMV. The dealership told them that the difference was for a "chemical spray" product I was never told about and never agreed to. I've since found other reviews describing similar undisclosed charges here. Stay away from this dealership. Apparently, Shottenkirk is a known entity to the state authorities due to repeated complaints. They were even raided by the Texas Comptroller of Public Accounts for allegedly forging documents. Look at other reviews online. Clearly a fact pattern here. More

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Very pleasant non-confrontational transaction pleased with the sales staff the management and the finance and insurance department. Y’all did a good job made me happy. A good deal is a state of mind in m with the sales staff the management and the finance and insurance department. Y’all did a good job made me happy. A good deal is a state of mind in my mind is in a good state. Thank you again. More

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Peter Arguijo is an exceptional salesman. He went out of his way to ensure that whatever I looked at was inside my budget and showed me options that fit my budget. Hands-down, this was my He went out of his way to ensure that whatever I looked at was inside my budget and showed me options that fit my budget. Hands-down, this was my best experience yet! More

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Very kind and professional people. They do what they say. Highly recommended them.Thank you for all your help! They do what they say. Highly recommended them.Thank you for all your help! More

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Staff was great and so kind! They got it done and I left extremely happy!! They got it done and I left extremely happy!! More

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Peter Arguijo was excellent to work with. He treated me like family and is a God-fearing man. He truly helped me stay within my budget. He takes care of not only me, but my family as well He treated me like family and is a God-fearing man. He truly helped me stay within my budget. He takes care of not only me, but my family as well when it comes to our vehicle needs and truly cares! More

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Best experience I have ever had buying a car! Professional, knowledgeable and courteous. Even picked me up at the airport more than an hour away and drove me to the dealership! Not enough car dea Professional, knowledgeable and courteous. Even picked me up at the airport more than an hour away and drove me to the dealership! Not enough car dealers act like these folks do. More

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By far the easiest and most hassle-free truck purchase I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all I’ve ever made. Carson and Mike knocked it out of the park. Shottenkirk Ford delivered from start to finish — sales, financing, and service were all top-notch. If you’re looking for a straight-shooting, no-nonsense dealership that actually takes care of you, I highly recommend Shottenkirk Ford. Fantastic job all around! More

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Amazing experience in service with Matt Roth after buying my car from Carson Shaw! Will be coming back. my car from Carson Shaw! Will be coming back. More

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