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Mathew Runas
Mathew Runas at McGrath City Honda

Mathew Runas

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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4.9
21 Reviews
4.9

21 Reviews

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21 Reviews of Mathew Runas

April 09, 2026

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Employee Rating

Each person I came in contact with was professional, courteous and had the knowledge to answer my questions. Matthew was excellent. He communicated each step of the repair process. He represented the de More

by j.merilyn
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 09, 2026

McGrath City Honda responded

It’s great to know you found our team professional and courteous and that Mathew guided you through each repair step. Thank you for trusting us with your Honda service. We appreciate you choosing our location and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 06, 2026

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Mathew is the kind of person that you should have/employ. Keep up the good work Mathew... God bless you all... More

by paulacejr
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 06, 2026

McGrath City Honda responded

We’re pleased Mathew took great care of your Honda Pilot. Thank you for the five-star review and God bless. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 05, 2026

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All my concerns were addressed and resolved Matthew was very helpful and responsive Work was done sooner than expected More

by RFMom
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 05, 2026

McGrath City Honda responded

We’re delighted to hear Mathew addressed your concerns and that your Honda Accord service was finished sooner than expected. Thank you for trusting us with your maintenance. Please let us know if there’s anything else we can help you with. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Matthew was attentive to my concerns. He was able to offer me an alternative means of transportation while my vehicle was serviced. More

by firehair81
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Apr 02, 2026

McGrath City Honda responded

Your feedback about Mathew’s attentiveness during your Honda CR-V service is appreciated. We’re glad he arranged alternative transportation while your vehicle was in for service. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 02, 2026

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Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 21, 2026

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Fair Fair and professional. I like that they explain everything very well so I can understand what is that they are going to do to my car. More

by sanpedroimv
Recommend Dealer
Yes

Other Employees Tagged: Mathew Runas

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Mar 22, 2026

McGrath City Honda responded

Thank you for sharing your feedback. We’re pleased Mathew took the time to explain the work planned for your Honda HR-V clearly and professionally. If you have any further questions, we’re here to help. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 19, 2026

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Horrible. I have not received the service requested I'm still waiting on a response for the service requested More

by eliasmusic88
Recommend Dealer
No

Other Employees Tagged: Mathew Runas

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Mar 23, 2026

McGrath City Honda responded

Thank you for this feedback, Elias. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

Mar 23, 2026

McGrath City Honda responded

Thank you for this feedback, Elias. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Dana Grande Client Relations/ Process Improvement Manager dgrande@McGrathcity.com 773-836-3904

March 01, 2026

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I like the service. Thanks! I will recommend the dealer. I will be there again! More

by Ntapia4864
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 01, 2026

McGrath City Honda responded

Thank you for the wonderful feedback on the service for your Honda. Mathew and our team are grateful for your recommendation and look forward to assisting you again. We appreciate you choosing us and can’t wait to welcome you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 12, 2026

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Employee Rating

Matthew had great customer service knew exactly what I needed.Help me out.Got my car in and out real fast More

by yankees21235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2026

McGrath City Honda responded

It’s great to hear Mathew provided the support you needed and kept your service moving quickly for your Honda. Thank you for recognizing his efforts; we look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 12, 2026

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This has been my go to Dealership for the past 20 years ! !! I have purchased a new car every 5 years and have been taken all my cars for service to this dealership for 20 years and always very satisfied . Ap More

by elviatello1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcin Zdanowicz, Jeremy Sanchez, Devin Miller, Alfonso Rodriguez, Uros Matejic , Mat in service his new I think but he service my CRV and was sooo helpful

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Feb 12, 2026

McGrath City Honda responded

Being your go-to for new Honda purchases and CR-V Hybrid service for two decades is a privilege. We appreciate your loyalty and look forward to supporting you again alongside Devin, Mathew, and Marcin. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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