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Karen Kozlowski
Karen Kozlowski at McGrath City Honda

Karen Kozlowski

Customer Service Specialist

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
7 Reviews
5.0

7 Reviews

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7 Reviews of Karen Kozlowski

April 02, 2026

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Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
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Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Mathew Runas, Nick Fornero, Luis Antonio, Karla Montoya

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 19, 2026

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Alfonso is patient, kind, and doesn’t mind explaining stuff. He is not condescending or belittling to my senior status. More

by scbruner
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Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Mar 19, 2026

McGrath City Honda responded

Knowing Alfonso treated you with patience, kindness and clear explanations is wonderful. We’re glad you felt respected during your Honda service visit. We look forward to helping with your next maintenance appointment. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

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Great, friendly, knowledgeable, service. Will definitely bring my vehicles here. Thanks again, Mc Grath Honda. More

by T
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Blanco, Mark Richter

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Feb 26, 2026

McGrath City Honda responded

Thank you for acknowledging our friendly and knowledgeable service. We appreciate the trust you place in us and look forward to servicing your Honda Passport and any other vehicles. See you again soon. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 10, 2026

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Love this Dealership and it's Professional Personnel 👌 Alphonso is One of the best you have...I'm grateful and Thankful for his Professionalism 🌅👍 More

by gcurry1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Luis Gonzalez, Carlos Guzman, Alfonso Rodriguez, Carlos Martinez, Luis Antonio, DeVonte Knight

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Feb 10, 2026

McGrath City Honda responded

It’s wonderful to hear that Alfonso provided such professional service on your Honda. Thank you for sharing your experience and for your trust.

Feb 10, 2026

gcurry1 responded

Everyone there Is about their Business EVERYDAY! Honda's Business! I would like to send a special Shout-Out to the Man that introduced me to My 2025 Honda Accord Please...Mr. Mark Chaparro! Love you and Thank You Mark!!!

January 28, 2026

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Matthew Runas was very knowledgeable regarding my vehicle and gave me prompt estimate on how long the service will take More

by claqui10
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez, Uros Matejic, Mathew Runas, Karla Montoya

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Jan 28, 2026

McGrath City Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at McGrath City Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 28, 2026

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I got a fair deal, and everybody was super friendly. I went in for a service to correct some problems and it was taken care of with a smile. Very nice people More

by curtlevy
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez , Jeremy Sanchez

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Jan 29, 2026

McGrath City Honda responded

Curt, thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

January 27, 2026

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Devin and Mcgrath are wonderful! The service is quick and Devin was super to the point and respectful. Couldnt ask for anything more! More

by fhurtado511
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alexis Quimso, Devin Miller, Alfonso Rodriguez, Carlos Martinez, Uros Matejic, Jonathan Blanco, Nick Fornero, Luis Antonio, Karla Montoya

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Jan 27, 2026

McGrath City Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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