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Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
44 Reviews
5.0

44 Reviews

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44 Reviews of Alfonso Rodriguez

April 17, 2026

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Great communication with me the customer and all work was completed as stated McGrath is awesome! More

by driedstra
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 17, 2026

McGrath City Honda responded

Alfonso and our team are delighted to hear that communication was clear and that the work on your Honda Element was completed as promised. Thank you for the perfect rating and for trusting us with your vehicle. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 16, 2026

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EXCELLENTSERVICE VERY PROFESSIONAL AND CARING PROMPT AND PUNCTUAL ALPHONSE RODRIQUEZ WAS MY SERVICE AGENT AND HE WAS VERY APPROACHABLE AND KNOWLEDGEABLE . I wemt to have my tire checked and found out i had More

by unitedstatesofafrica
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Recommend Dealer
Yes
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Apr 16, 2026

McGrath City Honda responded

Thank you for recognizing our attentive and punctual support. We’re pleased Alfonso’s expertise guided you through the tire assessment on your Honda Fit. We look forward to helping with any future service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

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Made an early morning appt. for an oil change. Took a little over an hour. Could improve on that. More

by Paraiman
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 16, 2026

McGrath City Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McGrath City Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

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It was a smooth transaction mostly because Alfonso is very good at his job. He was kind, kept me updated, an overall great experience. More

by MSANNE10
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 14, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso made your Honda CR-V service smooth and kept you updated throughout. We appreciate you choosing us and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

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Excellent work Alfonso prompt service and courteous. Was advised of all the repairs my car needs without any pressure and followed up with me. More

by yokoquin27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

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Apr 14, 2026

McGrath City Honda responded

Delighted to hear Alfonso provided prompt and courteous service for your Honda HR-V. We’re pleased the needed repairs were explained clearly without any pressure and that our follow-up met your expectations. Thank you for trusting us with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 07, 2026

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Repairs were made to a faulty transmission installation. Also had other minor work done. Work was done quickly and efficiently, and I was kept well informed along the way. More

by sue.c.mosher
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 07, 2026

McGrath City Honda responded

It’s great to hear your Accord’s transmission issue and minor repairs were handled promptly and that you felt kept in the loop. Thank you for the 5-star rating. We appreciate you trusting Honda with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 05, 2026

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The dealership is easy to get to, large and has various options to wait for your service to be finished. More

by TERESA24
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Yes
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Apr 05, 2026

McGrath City Honda responded

Thank you for noting our location and the range of waiting options available. We’re pleased you found our facility spacious and convenient. Alfonso will share your comments with the team, and we look forward to assisting you with your next Honda Fit service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 04, 2026

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Alfonso was helpful and tried his best to help my situation. He worked with staff to make sure my needs could be fixed in the best possible way. He help explain the issues and alternatives in a calm More

by paty1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Chaparro

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Apr 04, 2026

McGrath City Honda responded

We’re thrilled to hear Alfonso guided you through the service options and coordinated with our team to address your Honda Odyssey’s concerns in a respectful way. It’s great to know he could clarify the issues and alternatives for you. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 03, 2026

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Quick and efficient with good communication I was able yo get my ac covered by extended warranty More

by henrysalgado
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 03, 2026

McGrath City Honda responded

It’s great to hear our service was quick and efficient with clear communication, and that your Honda’s AC was covered by the extended warranty. Thank you for the five-star rating. Alfonso and our service team look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 03, 2026

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Employee Rating

Mr. Rodriguez informed me of maintenance that should be performed in future visits. He also worked with my budget to perform most urgent maintenance needs in this visit. True Professional More

by mrosajr
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 03, 2026

McGrath City Honda responded

How wonderful that Alfonso could outline upcoming service needs and focus on the most urgent tasks while staying within your budget. We’re glad his professionalism made your visit easy. Thank you for the five-star review, and we look forward to caring for your Honda CR-V again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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