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Carlos Martinez
Carlos Martinez at McGrath City Honda

Carlos Martinez

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Carlos Martinez

April 02, 2026

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Employee Rating

Everyone was great as usual very happy with my service experience amazing job ! Love Honda More

by danamgrande
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Alfonso Rodriguez, Uros Matejic, Jonathan Blanco, Mathew Runas, Nick Fornero, Luis Antonio, Karen Kozlowski, Karla Montoya

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Apr 02, 2026

McGrath City Honda responded

It’s wonderful to know our team provided another excellent service experience on your Honda. We appreciate your loyalty and look forward to welcoming you back. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 26, 2026

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Employee Rating

Carlos was very nice and took care of my check in quickly. I received an email confirmation within 5 minutes of dropping off my car. He called me as soon as my car was ready for pickup, which was ver More

by francesca.vassallo615
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Mar 27, 2026

McGrath City Honda responded

We’re happy Carlos handled your check-in so efficiently and got that confirmation to you right away. It’s great to hear he called as soon as your Honda was ready. Thank you for the five-star review and we look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 23, 2026

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Employee Rating

Excellent Responsible Communicative Cordial Efficient Everything was perfect, I have no complaints at this time regarding the service More

by lobsam.paladines
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Mar 23, 2026

McGrath City Honda responded

It’s wonderful to hear our team was responsible, communicative, cordial, and efficient while servicing your Honda HR-V. Carlos will be delighted to know everything met your expectations. Thank you for sharing your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 19, 2026

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Lo mejor ? ? Muy buen servicio, muy contenta Muy bien trabajo , estoy muy contenta con el servicio y con el muchacho que me ayudó More

by jackelinrromero
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Mar 19, 2026

McGrath City Honda responded

It’s wonderful to hear you were pleased with the service on your Honda HR-V and the support you received. Thank you for sharing your feedback and for the top rating. We look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 10, 2026

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Bueno para mi este dealer es de lo mejor se los recomiendo al 100% como en la marca como en el servicio que dan las personas que trabajan ai muy profesionales y amables vuelvo ah repetir las 2 pers More

by vega.daniel78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Perez

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Mar 10, 2026

McGrath City Honda responded

We’re delighted you had such a positive experience with your Honda CR-V service. It’s wonderful to hear that Jose and Carlos provided professional and friendly assistance. Thank you for recommending us so highly. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

March 06, 2026

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Eficas rapidos. Hamables. Bien servicio no more aperas mucho total mente buenos en lo hacen todos More

by FLORES.MAX64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2026

McGrath City Honda responded

We appreciate your five-star rating and are glad the team provided fast, friendly service for your Honda HR-V. Carlos is happy you experienced minimal wait times and found the work effective. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 28, 2026

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Employee Rating

Very satisfied Well I always have my car for service at the dealer for the expertise More

by luis1956l
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 28, 2026

McGrath City Honda responded

It’s wonderful to hear that our expertise keeps you coming back for your Honda CR-V. We appreciate your loyalty and look forward to serving you again. Thank you for sharing your experience. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

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Carlos was very helpful, a and curious. He was patient ànd kind with my many questions. More

by charlotterhema
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 26, 2026

McGrath City Honda responded

We’re pleased Carlos was patient and kind while answering your many questions during your Honda Civic service. Thank you for the five-star rating and trust in us. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 26, 2026

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I've been a customer since 2014, and my mom since 2001 we love it. More

by jerem119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Lozano

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Feb 26, 2026

McGrath City Honda responded

We’re honored to have served you since 2014 and your mother since 2001. It’s great to hear our service on your Honda Civic continues to meet your expectations. We look forward to caring for your Civic on its next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

February 21, 2026

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Employee Rating

I was treated with respect compassion and care for me and my civic Great Customer Service More

by christypadua
Recommend Dealer
Yes

Other Employees Tagged: Carlos Martinez

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Feb 21, 2026

McGrath City Honda responded

Delighted to hear you felt respected and well cared for during your Honda service. Carlos and our team appreciate your kind words. Please let us know if there’s anything else we can assist you with. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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