Mark Thomas | Page 14

Oil change and tire rotation It was relatively quick. I had no appointment but was done in 2 hours. Car was washed and everyone was curtious and respectful. Thank you. It was relatively quick. I had no appointment but was done in 2 hours. Car was washed and everyone was curtious and respectful. Thank you. More

by CAJONAS87 Verified Customer Verified Customer

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very good service and help by all at the dealership I am very happy with my new Toyota Rav 4 and was impressed by the consideration of the salesman and George, the sales manager, and Mark explaining the I am very happy with my new Toyota Rav 4 and was impressed by the consideration of the salesman and George, the sales manager, and Mark explaining the features of the car. More

by AMTMARIA Verified Customer Verified Customer

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Love my Corolla Nick Bosque and Marco Valenti were so helpful and made this a great buying experience. The facilities are so nice and the staff is very knowledgeable. Nick Bosque and Marco Valenti were so helpful and made this a great buying experience. The facilities are so nice and the staff is very knowledgeable. More

by MTHOMAS60 Verified Customer Verified Customer

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Only car I'll buy I've been with this dealership/product for 50 years. I have no reason to change. Cars have always been reliable, safe, and reasonably priced. I've been with this dealership/product for 50 years. I have no reason to change. Cars have always been reliable, safe, and reasonably priced. More

by JMSBSS Verified Customer Verified Customer

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Great service I was Leary in buying a car from this place. However, Corey was awesome with helping me with everything. Jenna was quick and efficient and awesome too I was Leary in buying a car from this place. However, Corey was awesome with helping me with everything. Jenna was quick and efficient and awesome too. More

by JILL.PLACE Verified Customer Verified Customer

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Fast Fun & Friendly Experience! I had just finished up leasing a Corolla and was in need of a new lease. So, I made the decision to lease again through Toyota of Scranton. I had an a I had just finished up leasing a Corolla and was in need of a new lease. So, I made the decision to lease again through Toyota of Scranton. I had an amazing experience. Every member of the staff was extremely helpful and very understanding throughout the process. My salesman, Tom Rogari, was very professional and knowledgeable throughout my experience. He was a great conversationalist and relieved much of the anxiety that comes with car shopping. He ensured that I would find a car that worked for my lifestyle and my budget. He is the sole reason I went home with my new Camry. Thank you, Tom Rogari! The product specialist, Mark Thomas, was absolutely wonderful! He spent a lot of time with me to make sure I understood how to use the technology in my car. If it weren't for him I wouldn't know how to show off all of my amazing features that I now use on a daily basis. Thank you, Mark Thomas! The sales manager, George Zepherin, was also a key player in sending me home with my Camry. His overall welcoming personality made me feel like he was less of a salesman and more of a regular person. He helped set up my test drive and helped throughout my entire car leasing experience. Thank you, George! In the finance department, Yizak Perez, handled all of the paperwork when signing for my car. He was very helpful in my understanding all of the documents I was signing. No matter how many times I said, " and what is this?", he always explained it thoroughly without any frustration. Thank you, Yizak! The finance director, Richie LaRussa, was extremely understanding of my financial needs. Throughout my experience he made me feel like he was genuinely trying to find a solution to my budgetary concerns. We all know how uncomfortable it can be sometimes when you have to explain your financial situation to a complete stranger. Not once did he get frustrated when I told him I wasn't going to be able to make it work. He made sure I was going to have an affordable payment and get the car I loved. Thank you, Richie! Overall I had a 10 out of 10 experience with Toyota of Scranton and all of the staff. I also 10 out of 10 love my new Camry! Sometimes we don't have genuine experiences when we encounter sales staff in this world. But I can honestly say these were some of the most genuine staff members I've ever dealt with. I will be returning again in 3 years when my lease is up. Thank you very much! More

by Megan McCole Verified Customer Verified Customer

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New RAV 4 I purchased a brand new RAV 4. The sales person ,Nick, was very helpful and attentive. He went out of his way to help me get the best deal. I had done I purchased a brand new RAV 4. The sales person ,Nick, was very helpful and attentive. He went out of his way to help me get the best deal. I had done a lot of research prior to purchase, and had brought printouts of reviews and prices from several sources. He took them seriously as opposed to some others, and helped me navigate the purchase. More

by mgk91 Verified Customer Verified Customer

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My Experience I worked with an awesome team when I went in to purchase a new car! I highly recommend Toyota of Scranton when you go to purchase a vehicle! I worked with an awesome team when I went in to purchase a new car! I highly recommend Toyota of Scranton when you go to purchase a vehicle! More

by JOHNAYALA7181 Verified Customer Verified Customer

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5000 mile service Easy to make an on line appt. taken in on time, wait time for service was very reasonable all points were gone over with me in a courteous and profe Easy to make an on line appt. taken in on time, wait time for service was very reasonable all points were gone over with me in a courteous and professional manner More

by P_KOLIS Verified Customer Verified Customer

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Good Show Initial service on newly purchased RAV4. All okay. Phil explained everything. Special thanks to Mark Thomas for explaining Entune (?) system. Have use Initial service on newly purchased RAV4. All okay. Phil explained everything. Special thanks to Mark Thomas for explaining Entune (?) system. Have used it recently on trip. Will ow be adding more music. More

by DCAMES358 Verified Customer Verified Customer

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