Maria Jimenez
Maria Jimenez at Germain Honda of Surprise

Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
21 Reviews

Dealership Experience

5 mos

Industry Experience

5 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

21 Reviews

Write a Review

21 Reviews of Maria Jimenez

May 23, 2025

Dealership Rating
Employee Rating

Pleasant experience. Maria was great. She arranged for us to be driven home while our car was worked on. More

by clayton.troxell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 22, 2025

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Everyone was very courteous, friendly and professional. Maria was amazing while helping me with my cars air-conditioning problems. More

by Srvolling1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristina Miranda

May 23, 2025

Germain Honda of Surprise responded

Thank you for sharing your recent service experience. We are happy your found Maria so helpful with your vehicle concerns. Best Regards, Sassha Motz General Manager

May 09, 2025

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Employee Rating

Great and speedy service. Maria kept us apprised of the inspection, needed repairs, and when the vehicle was ready for pick up. We appreciated how friendly and knowledgeable s More

by alyssafarrell57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Germain Honda of Surprise responded

Thank you for letting us know your appointment was handled seamlessly by Maria and the Honda team. We hope you won't hesitate to reach out when we may be of service to you again. Best Regards, Sassha Motz General Manager

April 28, 2025

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Clean, friendly, efficient. Staff is always very informative and text alerts keep you informed. No place better! More

by waldronx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Germain Honda of Surprise responded

We're happy to hear that you have had great experiences with us, and that your latest visit with Maria was another excellent one. We appreciate your business and look forward to working with you again! Best Regards, Sassha Motz General Manager

April 24, 2025

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Here’s a corrected version of your sentence: I requested a supervisor, and when he arrived, he wasn't polite at all. He started talking in a loud voice and did not pay attention to my concerns. He More

by sgil.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Forbis

Apr 30, 2025

Germain Honda of Surprise responded

We are disappointed to learn your visit wasn't the 5-star experience our team works hard to deliver. Our service manager, David McKee has tried to contact you so he may discuss your visit with you. Please contact David at 602-875-8650 or dmckee@germaincars.com so he may learn more about your experience. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

April 24, 2025

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Employee Rating

Customer service was good. They kept me informed about the progress and what was needed. They got me out in time for my next appointment. More

by melodypahel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Germain Honda of Surprise responded

We appreciate your business and thank you for sharing your positive and informative service visit. Best Regards, Sassha Motz General Manager

April 23, 2025

Dealership Rating
Employee Rating

I had a recall for my civic call Germain Honda to schedule a visit. Unfortunately the parts were not in yet, but as soon as they were I got a call and a text to schedule my appointment. I was advised More

by kutagirl
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Johnson recall coordinator

Apr 24, 2025

Germain Honda of Surprise responded

Thank you for your 5-star review and for choosing Germain Honda of Surprise for your recall needs! We're happy everything worked out as expected. Please come see us again some day! Best Regards, Sassha Motz General Manager

April 14, 2025

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Employee Rating

I am i said, I am i cried, I am lost and I don't even know why More

by bg
Recommend Dealer
Yes
Apr 14, 2025

Germain Honda of Surprise responded

Thank you for leaving our team this kind 5-star rating. Best Regards, Sassha Motz General Manager

April 14, 2025

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Employee Rating

In one year your once have risen 30 % for oil change and service explaining this Service tried to proov me wrong yet she has not been there a year More

by aldobanucci1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2025

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Best Regards, Sassha Motz General Manager

April 14, 2025

Dealership Rating
Employee Rating

Sometimes the wait times at the dealership for service is longer than I expected.Perhaps there's a shortage of mechanics. More

by gsmacdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Germain Honda of Surprise responded

We appreciate your business and your feedback. Our team is sorry to learn that we don't always meet your time expectations. Best Regards, Sassha Motz General Manager

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