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Maria Jimenez

Overview Reviews (43) Inventory (253)

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Maria Jimenez

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8

43 Reviews

Overview Reviews (43) Inventory (253)

Dealership Experience

9 mos

Industry Experience

5 yrs, 6 mos

Languages Spoken

English

Spanish

4.8

43 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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43 Reviews of Maria Jimenez

August 28, 2025

Dealership Rating

Employee Rating

Very friendly, did call me back regarding the servicing to check with me how is the car. to check with me how is the car. More

by yeongyiao

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 29, 2025 -

Germain Honda of Surprise responded

Our team works hard to ensure your overall satisfaction. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

August 27, 2025

Dealership Rating

Employee Rating

Nice experience. Thought the prices on some of the services were high so I didn’t elect to have it done there Thought the prices on some of the services were high so I didn’t elect to have it done there More

by stevescherer34

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 28, 2025 -

Germain Honda of Surprise responded

We thank you for your business and feedback. Our dealership focuses on providing a quality experience at a great value for our guests while staying competitive in our market area. We will also post monthly parts and service discounts on our website to help assist our customers with the final cost of their automotive service needs. Best Regards, Sassha Motz General Manager

August 19, 2025

Dealership Rating

Employee Rating

Maria made sure to use the least cost option. Appreciate her care and professional approach. Appreciate her care and professional approach. More

by rgonzalesatrandc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 20, 2025 -

Germain Honda of Surprise responded

We thank you for leaving Maria this positive feedback. Your business and trust in her to know she has your best interest at heart means so much to us all. Best Regards, Sassha Motz General Manager

August 04, 2025

Dealership Rating

Employee Rating

Maria was very friendly and explained everything clearly about my car's service. Thank you. about my car's service. Thank you. More

by debknapp928

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 05, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating

Employee Rating

Maria was friendly and timely. Would be nice to have some non metal benches outside in the shade. Would be nice to have some non metal benches outside in the shade. More

by debknapp928

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 28, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your 5-star experience and for your feedback. Our team always appreciates hearing from our guests on how we might improve upon their visits. Best Regards, Sassha Motz General Manager

July 28, 2025

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Employee Rating

Great service, the dealer will treat you like family. Love the maintenance team, and their fast work. Love the maintenance team, and their fast work. More

by tristancharbonneau96

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante, Robert Solis, Kristina Miranda, Todd Forbis, Kevin Proo

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Jul 28, 2025 -

Germain Honda of Surprise responded

We thank you for your trust in our team and your kind recommendation. We are so happy to have you as part of our Germain family. Best Regards, Sassha Motz General Manager

July 28, 2025

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Employee Rating

Robert is great! I love the service department. I drive a very long ways just to use your service department I love the service department. I drive a very long ways just to use your service department More

by 1968colleen

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Solis

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Jul 29, 2025 -

Germain Honda of Surprise responded

Our team thanks you for making the trip to Surprise and allowing our team the honor of assisting you with your automotive needs. Best Regards, Sassha Motz General Manager

July 28, 2025

Dealership Rating

Employee Rating

I loved my experience at Germain Honda of Surprise! Maria Jimenez was so pleasant and went above and beyond to help me out! I also loved the waiting area! The space was nice and open with great ameniti Maria Jimenez was so pleasant and went above and beyond to help me out! I also loved the waiting area! The space was nice and open with great amenities and my young daughter loved the kids play/arcade area! More

by AlexCAllison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 29, 2025 -

Germain Honda of Surprise responded

Alex, thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team provided you with a quality service experience. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regares, Sassha Motz General Manager

July 16, 2025

Dealership Rating

Employee Rating

Best dealership in Surprise Arizona! Service is fast and they have excellent customer service. Do go anywhere else. Service is fast and they have excellent customer service. Do go anywhere else. More

by ktchis80

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kiara Ruiz, Kevin Proo

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Jul 18, 2025 -

Germain Honda of Surprise responded

Your business and kind words mean so much. Thank you for choosing Germain for your automotive needs. Best Regards, Sassha Motz General Manager

July 14, 2025

Dealership Rating

Employee Rating

Service was great did take a bit long. Now I am having an issue with the front end after the tire rotation. When turning left have a horrible noise that I can't locate. Will need to get hi Now I am having an issue with the front end after the tire rotation. When turning left have a horrible noise that I can't locate. Will need to get hit addressed. Again, Maria was great for as bust as this place was. More

by dsaunders10

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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