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Marc Bear
Marc Bear at Chapman Nissan

Marc Bear

Service Director

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Marc Bear

June 04, 2025

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Satisfied with this service and everything,especially the associate who care me was very nice person . Thank you . More

by mitu1827
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Recommend Dealer
Yes
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Jun 04, 2025

Chapman Nissan responded

Thank you so much for your kind words! We're glad to hear you were satisfied with the service and had a positive experience with our associate. We'll be sure to pass along your appreciation. We look forward to serving you again!

June 02, 2025

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Great communication Fast service Keep you informed Nice waiting area Bathroom was pretty clean that day More

by Jeffrey.g.johnsonsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keane Storey, Kevin Lambert, Lincoln Overholtzer

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Jun 04, 2025

Chapman Nissan responded

Thank you, Jeffrey! We’re happy to hear you appreciated the great communication, fast service, and clean, comfortable environment. We’ll keep working hard to maintain those standards and look forward to seeing you again!

June 02, 2025

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I've never had any problems with my appointments service dept very professional and pleasant More

by logos.0317
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Yes
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Jun 02, 2025

Chapman Nissan responded

Thank you, logos.0317! We truly appreciate your kind words. We're glad to hear that scheduling has been smooth and that our service department continues to meet your expectations. We look forward to serving you again soon!

May 30, 2025

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Customer service is over and beyond! ! Friendly , courteous and caring . I can’t say enough about all of them great team More

by Cdirenzo1201
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Yes
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Jun 02, 2025

Chapman Nissan responded

Wow—thank you so much for the amazing feedback! 😊 We're truly grateful for your kind words and thrilled to hear that our team made such a positive impression. Going above and beyond is what we strive for, and we're so glad it showed. We appreciate you! 💬👏

Jun 04, 2025

Chapman Nissan responded

Thank you so much for the wonderful feedback! We're thrilled to hear that our team went above and beyond to provide you with a great experience. Your kind words about their friendliness, courtesy, and care truly mean a lot. We appreciate your support and look forward to seeing you again!

May 29, 2025

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The service was great. Staff is friendly and welcoming. All of my needs were met that were requested. More

by knbreedsuccess
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Recommend Dealer
Yes
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Jun 02, 2025

Chapman Nissan responded

Thank you so much for your kind words! 😊 We're glad to hear that our team was able to meet all your needs and make you feel welcomed. We truly appreciate your support and look forward to serving you again!

May 28, 2025

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Duane kept me informed throughout the process. It was a great experience. Duane has excellent customer service. Thank you. More

by kelleerollins
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane

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Jun 02, 2025

Chapman Nissan responded

hank you so much for your kind feedback! We're so glad to hear you had a great experience and that Duane kept you informed every step of the way. We'll be sure to pass along your praise—he’ll really appreciate it! 😊

May 28, 2025

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Clean and safe environment, friendly and respectful employees and above all great service to costumer satisfaction. More

by Alpha
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Chapman Nissan responded

ank you for the wonderful feedback! 😊 We're so glad you felt comfortable and well taken care of. Providing a clean, safe, and welcoming environment is always our goal—and it’s great to hear we hit the mark. We truly appreciate your support!

May 25, 2025

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I am very happy with the treatment I get fron my service from Dan riccardi More

by bmanuella
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 02, 2025

Chapman Nissan responded

Thank you, bmanuella! We're delighted to hear you're happy with the service and treatment you receive from Dan Riccardi. We’ll be sure to share your kind words with him. Looking forward to continuing to serve you!

May 25, 2025

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Customer focused, service oriented, transparent about work to be done and cost. Timely and they provided transportation to and from site. More

by cjgearin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dwayne

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Jun 02, 2025

Chapman Nissan responded

Thank you, cjgearin2! We appreciate your kind words. We're committed to being transparent, timely, and customer-focused, and we're glad that came through during your visit. We're happy we could make your experience convenient with transportation as well. Looking forward to serving you again!

Jun 02, 2025

Chapman Nissan responded

Thank you, bjosejoy! We're glad the part was in stock and that the work was completed on time. We'll be sure to pass along your thanks to AJ — it's great to hear you got to enjoy a lovely afternoon at Winterthur with your wife. We appreciate your feedback and hope to assist you again soon!

May 22, 2025

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Employee Rating

Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 22, 2025

Chapman Nissan responded

Cookie Chapman Nissan is a great place to purchase a car and to have your car serviced. They are excellent in making sure that your car needs are met..The technicians will go beyond the call iof duty to make sure you are satisfied.

May 22, 2025

Chapman Nissan responded

Thank you so much, Cookie! We're grateful for your kind words and thrilled to hear about your positive experience with both our sales and service teams. Our technicians truly take pride in going the extra mile, and it's wonderful to know their efforts made a difference for you. We appreciate your support and look forward to serving you again!

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