Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.8
131 Reviews
4.8

131 Reviews

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131 Reviews of Dwayne Thompson

July 23, 2026

Dealership Rating
Employee Rating

Excellent customer service. , Dwayne Thomson was great! Service time was excellent. Chapman Nissan is the best! More

by jam1245
Service Time
Service Communication
Recommend Dealer
Yes

July 23, 2026

Dealership Rating
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Very trustworthy, reliable, excellent work. Easy location, very helpful and friendly. Took the time to explain everything. More

by Cheryl.providence
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 23, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're thrilled to hear you found our team trustworthy, reliable, and helpful throughout your visit. Taking the time to explain everything clearly and providing excellent service are priorities for us, and we're glad Marc Bear and Daniel Ricciardi delivered that experience. We truly appreciate your kind words and your business, and we look forward to serving you again at Chapman Nissan!

July 22, 2026

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Great service and timely wouid highly recommend them to friends and family keep up the good work More

by jcincc7
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 23, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're delighted to hear you received great, timely service during your visit. Marc Bear and the entire Chapman Nissan team truly appreciate your kind words and your recommendation to friends and family. Thank you for your support, and we look forward to providing you with another exceptional experience the next time you visit!

July 22, 2026

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From start to finish everyone was very helpful ! I would recommend to everyone to use this dealership! More

by imangelb
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear

Jul 23, 2026

Chapman Nissan responded

Thank you for your fantastic 5-star review! We're delighted to hear that your experience was helpful from start to finish. Marc Bear, Dwayne Thompson, and the entire Chapman Nissan team are committed to providing exceptional customer service, and we're glad they made your visit a great one. We truly appreciate your recommendation and your business, and we look forward to serving you again in the future!

July 21, 2026

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The worst cost and mechanics. $310 later after a supposed coolant replacement was completed, my air is still not cold like before. Hence the reason I took it in for service. More

by nafissayoung
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Daniel Ricciardi

July 20, 2026

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People that work there are very Nice and friendly very Helpful with all of my Questions about my vehicle More

by todd4025
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

Jul 23, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're so glad to hear our team was friendly, helpful, and took the time to answer all of your questions about your vehicle. Daniel, Dwayne, and the entire team appreciate your kind words. Thank you for choosing Chapman Nissan—we look forward to providing you with the same excellent service at your next visit!

July 19, 2026

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The dealership was clean and the employees were very friendly and professional. I would recommend the dealership to any one who drives a Nissan More

by 0424jayla
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 23, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're delighted to hear you found our dealership clean and our team friendly and professional. Your recommendation means a great deal to us, and we truly appreciate your trust in Chapman Nissan. We look forward to serving you again and continuing to provide the exceptional experience you deserve!

July 17, 2026

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Love the customer service. Takes the time to explain what is needed. Get things done in a timely manner. More

by PHIXD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi

Jul 23, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're so glad to hear you love our customer service. Taking the time to explain your vehicle's needs and completing your service in a timely manner are priorities for our team. We truly appreciate your kind words and your business, and we look forward to providing you with another outstanding experience at your next visit!

July 14, 2026

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The Chapman Service Department is absolutely awesome! !! The staff is very efficient and friendly. Dwayne has always been very attentive and professional. More

by lisa.devine-darney
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Recommend Dealer
Yes
Jul 17, 2026

Chapman Nissan responded

Thank you, Lisa, for your wonderful 5-star review! We're thrilled to hear that you had another great experience with our Service Department. Dwayne and the entire team take great pride in providing efficient, friendly, and professional service, and we're delighted that his attentiveness continues to earn your trust. We truly appreciate your loyalty and look forward to serving you again at your next visit!

July 14, 2026

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Employee Rating

Customer service is excellent. I been having my car service last few years and the staff is very professional and efficient. The wait is never too long. More

by adallday1479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Bear, Daniel Ricciardi

Jul 14, 2026

Chapman Nissan responded

Thank you for your wonderful 5-star review! We truly appreciate your continued trust in Chapman Nissan over the years. It means a great deal to know that you've consistently experienced professional, efficient service and that we've been able to make your visits as convenient as possible. We value your loyalty and look forward to serving you for many years to come. Thank you for choosing Chapman Nissan!

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