AJ Milone
AJ Milone at Chapman Nissan

AJ Milone

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
57 Reviews
4.7

57 Reviews

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57 Reviews of AJ Milone

May 27, 2026

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Employee Rating

Paid to get ipdm which they said needed replacing left my deposit got a call about an hour later saying that the ipdm was not the problem so they charged 228$ for a diagnostics to tell me a problem that was More

by jameeljones1229
Service Price Transparency
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Service Communication
Recommend Dealer
No

May 12, 2026

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They are thorough & keep you informed about the service & possible cost. I have bought 3 cars from them in the past & always took those cars for service because I trust them. More

by mjirrera
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Recommend Dealer
Yes
May 13, 2026

Chapman Nissan responded

We truly appreciate loyal customers like this! Thank you for trusting Chapman Nissan through the years with not just one, but THREE vehicles. Providing thorough service, clear communication, and transparency on repairs and costs is exactly the experience our team strives to deliver every day. Thank you for recognizing the hard work of Marc Bear, Lincoln Overholtzer, and the entire team. Your continued trust and loyalty mean the world to us! 🚗⭐ #ChapmanNissan #CustomerForLife

May 08, 2026

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Always is a good experience when going to Chapman ,hopefully only see me once a year fur inspections and oil changes , More

by johngriffith120
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

Thank you for the great review, John! We’re happy to hear your visits to Chapman Nissan are always a good experience. We certainly appreciate your sense of humor about only wanting to see us once a year for inspections and oil changes! We’re glad Marc Bear and Daniel Ricciardi helped make your visit a positive one, and we look forward to being here whenever you need us. Safe travels until next time!

May 06, 2026

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They are always there to help you with any questions or problems with your Nissan and I respect that at chapmen More

by mobrien9
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Recommend Dealer
Yes
May 11, 2026

Chapman Nissan responded

hank you for your thoughtful review! We truly appreciate your kind words and your trust in our team. Providing helpful, reliable support whenever our customers have questions or concerns is very important to us, and we’re glad that commitment continues to stand out during your visits. Thank you for choosing Chapman Nissan — we look forward to assisting you whenever you need us!

May 05, 2026

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Great service was pleased with overall process. Could have been a little quicker but no issues to report. More

by hgeo9827
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for your feedback and for choosing Chapman Nissan! We’re happy to hear you were pleased with the overall service process and that everything went smoothly during your visit. We also appreciate your comments regarding the timing, as we are always looking for ways to improve efficiency while maintaining quality service. Thank you again for your business, and we look forward to serving you again in the future!

May 05, 2026

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Staff is great and knowledgeable! They are fairly priced and will help with anything your car needs! More

by bedwards9675
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Recommend Dealer
Yes
May 06, 2026

Chapman Nissan responded

Thank you for the wonderful review and for choosing Chapman Nissan for your service needs! We’re delighted to hear that you found our team polite, knowledgeable, and friendly throughout your visit. Keeping our customers informed every step of the way and helping plan for future maintenance are important parts of the service experience we strive to provide. We truly appreciate your feedback and look forward to assisting you again on your next visit!

April 29, 2026

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Nice, friendly, keeps you informed. Would recommend . It was not an all day process. Done before lunch More

by jmyers207
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Recommend Dealer
Yes

Other Employees Tagged: Chris

Apr 30, 2026

Chapman Nissan responded

hank you for your kind review! We’re glad to hear you had a friendly, well-communicated experience and that we were able to get everything taken care of quickly—before lunch! That’s exactly the kind of efficiency we strive for. We appreciate you recognizing AJ Milone and Chris, and thank you for the recommendation. We look forward to seeing you again at Chapman Nissan!

April 27, 2026

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I had a great experience. They treated me well I was in and out. all the people was nice that I interacted with any questions that I asked, they answered. More

by sexytyty54291
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne Thompson

Apr 28, 2026

Chapman Nissan responded

Thank you for your great review! We’re glad to hear you had a smooth and positive experience, were treated well, and got all your questions answered. Providing efficient, friendly service is what we strive for. We appreciate you recognizing Dwayne Thompson and AJ Milone, and we look forward to seeing you again at Chapman Nissan!

April 27, 2026

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I appreciate how Dwayne explains the work I need done only car and makes me feel welcome everything i come in for service. More

by sheilan24
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

Chapman Nissan responded

Thank you for your kind review! We’re so glad to hear that Dwayne Thompson takes the time to clearly explain the work your car needs and always makes you feel welcome when you visit for service. We appreciate your recognition of Daniel Ricciardi and Dwayne, and we look forward to continuing to provide you with excellent care at Chapman Nissan.

April 24, 2026

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They have good customer service. I have purchased multiple vehicles from the Chapman Nissan over the years More

by pbthankgod
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Recommend Dealer
Yes
Apr 24, 2026

Chapman Nissan responded

Thank you for your continued loyalty and for taking the time to share your experience! We truly appreciate your repeat business over the years. It means a lot to know that our customer service has earned your trust time and time again. We look forward to helping you with your future vehicle needs at Chapman Nissan!

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