Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 34

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

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395 Reviews of Luis Tinoco

August 15, 2020

Dealership Rating
Employee Rating

I have been getting my car serviced in VW downtown Chicago over a year and the service dept.. as always been excellent before and after the pandemic. More

by cesarcortina16
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot, Miguel Meza

Aug 17, 2020

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

August 14, 2020

Dealership Rating
Employee Rating

Excellent service! The work was fast and the waiting room was clean. They met me and were also flexible when I needed to push the appointment back an hour. More

by GF_1965
Recommend Dealer
Yes

Other Employees Tagged: Mike Szafraniec , Miguel Meza

Aug 17, 2020

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2020

Dealership Rating
Employee Rating

Relaxing! My visit was very informative. Mr. Tinoco was professional, and he made sure my questions were answered. He was friendly and attentive to my concerns. More

by AHOWARD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that Mr. Tinoco was able to make your experience with us a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

August 03, 2020

Dealership Rating
Employee Rating

Excellent Service always there to help and available at your convenience. Every time I brought my car in they serviced it and cleaned it every time I highly recommend bringing your car here. More

by Vonda
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

Aug 05, 2020

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 29, 2020

Dealership Rating
Employee Rating

Good service all the time , very welcoming . Get attended right away , no wait always do a great job always looking after they’re costumers great place More

by JORGYRODRIGUEZ
Recommend Dealer
Yes

Other Employees Tagged: Adam Khamsot, Miguel Meza

Jul 30, 2020

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2020

Dealership Rating
Employee Rating

Quick Service was quick and done when promised. Luis was great to work with and very efficient. I did not buy my Atlas from this dealership but will conti More

by MARKABLACKLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2020

Volkswagen of Downtown Chicago responded

We appreciate your business and our team looks forward to serving you again soon!

July 21, 2020

Dealership Rating
Employee Rating

Bill and Luis provided great service and kept me in the loop throughout the entire process with good communication. The car looks and drives as new following the service! More

by ZWOLFE
Recommend Dealer
Yes

Other Employees Tagged: Bill Dolan

Jul 21, 2020

Volkswagen of Downtown Chicago responded

Thank you for your business and for this review. We're happy to hear Bill and Luis were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 20, 2020

Dealership Rating

That place is a mess I have taken my cars to many different dealers but Downtown Chicago is really chaotic. Executed service was fine but place is not well organized and More

by JOSEHBRAGA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bill Dolan

Aug 06, 2020

Volkswagen of Downtown Chicago responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

Jul 23, 2020

Volkswagen of Downtown Chicago responded

Joseh Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit?

June 17, 2020

Dealership Rating
Employee Rating

Quick, professional, perfection Luis is amazing. He's so professional and nice to work with. Clearly walks through what is going to be done at drop off, and exactly what was done, fo More

by MELISSA C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 15, 2020

Dealership Rating
Employee Rating

They are extremely dishonest especially the manager. Tells lies and sells unsafe used vehicles. Will never return Will tell everyone I know to not buy a car from here More

by Strafaci
Recommend Dealer
No

Other Employees Tagged: Chris Smith, Herberto Delgado, Mike Szafraniec , Bill Dolan, Jason Halley, Adam Khamsot, Rich Marsili, Miguel Meza, Boris Nikolov

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