Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 33

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

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395 Reviews of Luis Tinoco

September 24, 2020

Dealership Rating
Employee Rating

Best service I've ever had and would highly recommend this dealer to others. Writers were friendly and took care of all my problems with great care More

by cathal4220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

Sep 25, 2020

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2020

Dealership Rating
Employee Rating

Friendly staff. They ran behind on appointment time causing an appointment for A tire rotation to take about an hour and a half. They were transparent in check in though which is awesome.. Car wash More

by ASHDICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 15, 2020

Dealership Rating
Employee Rating

I’m very satisfied with the service. The service representative was friendly and helpful. I’ll definitely be coming back for future maintenance and servicing. More

by nwokoisrael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2020

Volkswagen of Downtown Chicago responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

September 09, 2020

Dealership Rating
Employee Rating

I had a warantee item and needed to wait for the car and the service team did a great job getting me taken care of with no appt. More

by michael.robert.kaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

Sep 09, 2020

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 02, 2020

Dealership Rating
Employee Rating

Luis is amazing! Came in with an attitude, walked out with a smile! Haggerty is closest to my home, but I’ll continue to come to Downtown VW because of their level of service. Please put the coffee machi More

by D. Bunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2020

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2020

Dealership Rating
Employee Rating

Great service reasonable price and good turnaround time. Home pickup and delivery was also very much appreciated. Overall a very good experiencewith vw of downtown Chicago. More

by pablovmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

Aug 30, 2020

Volkswagen of Downtown Chicago responded

Pablo, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

August 29, 2020

Dealership Rating
Employee Rating

As a first time car-buyer, Kenny at Volkswagen of Chicago made the process extremely seamless. His service provided was very accommodating and I would highly recommend Volkswagen of Chicago to anyone who is More

by GK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kenny Akpan

Aug 30, 2020

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and Kenny and our team look forward to helping you with any questions on vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

August 24, 2020

Dealership Rating
Employee Rating

Just outstanding!!! It is evident that the service team really cares about their customers and really knows their job.Hats off to the whole team including their service director Bill Dolan.Thank you. More

by MSZAFRANIEC61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza, Bill Dolan and Gerardo Negrete

Aug 25, 2020

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 15, 2020

Dealership Rating
Employee Rating

good and friendly service! I had some issues with my car but I had a warranty so my guy Luis took care of it very well! friendly kind and fast service! I like it! More

by parkcj08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2020

Volkswagen of Downtown Chicago responded

We appreciate your business and our team looks forward to serving you again soon!

August 15, 2020

Dealership Rating
Employee Rating

I was very pleased with the repair service I received for the 2014 Passat. The service representative and management made every effort to fix the problems I had with the car. More

by NORTHT55
Recommend Dealer
Yes

Other Employees Tagged: Bill Dolan

Aug 17, 2020

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help and hope to see you again!

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