Liz Card
Liz Card at Germain Honda of Surprise
Refer Me

Liz Card

Controller

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

Contact Me
not yet
rated
26 Reviews
not yet
rated

26 Reviews

Write a Review

26 Reviews of Liz Card

January 18, 2024

Dealership Rating
Employee Rating

Jason Walter, Rob, and Alex really worked hard to get us into a much needed used car for our family. Thank you, all, for your care and guidance! More

by Pmartinmills
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo, Jason Walter, Sales Rep

Jan 19, 2024

Germain Honda of Surprise responded

Thank you so much! We are super grateful to have you in our Germain family. All the team members you mentioned enjoyed assisting you in finding the perfect pre-owned vehicle to meet all your needs and expectations. We wish your family safe travels. Best Regards, Sassha Motz General Manager

December 05, 2023

Dealership Rating
Employee Rating

I had a great experience buying my Honda, however the service dept has been terrible. After reading these reviews my experience is very similar. I made an appt with the service dept and when I showed u More

by bnkn9934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Facundo

Dec 11, 2023

Germain Honda of Surprise responded

Our team is disappointed to learn of your experience and would like to speak personally with you regarding your concerns. unfortunately, we are unable to locate customer records using your username. Please contact our service manager, David Mckee at 602-875-8650 so he may address this matter with you. Best Regards, Sassha Motz General Manager

October 14, 2023

Dealership Rating
Employee Rating

Great dealership bad service writers, I bought 2 vehicles here and it was a great experience, however the service writers never have your best interest, I get it they’re there to make money. Twice now I have More

by Hollyatgmc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rob Facundo

Oct 16, 2023

Germain Honda of Surprise responded

We truly appreciate your business and thank you for your feedback. We are disappointed to learn of your recent experience and would appreciate the opportunity to speak directly with you regarding this matter. Please reach out to our service manager, David McKee at (602) 780-3495 and allow him to address this matter. Best Regards Sassha Motz General Manager

November 11, 2021

Dealership Rating
Employee Rating

Best car purchase experience we have had, Montana Boone was our sales person she above beyond to provide all the information we need to make a decision on what vehicle to purchase. She explained all the op More

by Tim & Val
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo, Montana Boone

Nov 11, 2021

Germain Honda of Surprise responded

Tim and Val, Thank you for your kind words and for taking the time to leave us this 5-star review. It is wonderful to hear that Montana and our team were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Enjoy the road in your new CRV. Best Regards, Sassha Motz General Manager

August 29, 2021

Dealership Rating
Employee Rating

This was our first service, but not we’d stop by a couple times because our car is smarter than we are. Nathan let us pick our service time and day. The service was performed on time and we continue to be More

by pjblz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo, Nathan Garcia

June 19, 2021

Dealership Rating
Employee Rating

Great service for an unscheduled repair to replace a battery that needed replacement because the battery kept dying and I soon will exceed e word limit. Thanks More

by johnwfried
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo, Mike

June 15, 2021

Dealership Rating
Employee Rating

Awesome friendly service. If I could I would bring my Ford Raptor there to be serviced as well. The staff is knowledgeable about their services and products. More

by quayles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo

June 13, 2021

Dealership Rating
Employee Rating

Montana helped me! She was super fun to be around but also super knowledgeable about what I was looking for in a car! The best! More

by ajsoftball6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo

June 03, 2021

Dealership Rating
Employee Rating

Working with Al Bustamonte is a pleasure as he is knowledgeable and professional. Keeps you advised of progress on longer repairs and is accessible to being questioned as to repair being done. More

by drogs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo

May 21, 2021

Dealership Rating
Employee Rating

Service adviser, Al Bustamonte, is outstanding! Very knowledgeable and professional. What I didn’t like was the attempt at an upsale (not from Al) saying that my water pump should be changed at 60,000 m More

by dungeonmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Facundo

1

Dealership Inventory (225 Vehicles)

new 2025 Honda CR-V car, priced at $31,926
2025 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Honda CR-V car, priced at $36,298
2025 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
new 2025 Honda CR-V car, priced at $36,298
2025 Honda CR-V
new
Canyon exterior
CVT
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $38,979
2025 Honda CR-V Hybrid
new
Still Night Pearl exterior
CVT
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $39,872
2025 Honda CR-V Hybrid
new
Canyon exterior
CVT
All-wheel Drive
2025 Honda CR-V
new
Radiant Red Metallic exterior
CVT
All-wheel Drive